Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Roy Goodman

Richmond,VA

Summary

Accomplished supervisor with expertise in team supervision and facilities maintenance, honed at ESC Federal. Proven track record in enhancing service quality and productivity. Skilled in inventory monitoring and equipment maintenance, with a focus on achieving cleanliness and safety standards. Adept at mentoring staff to drive performance and exceed expectations.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

18
18
years of professional experience

Work History

Housekeeping/Maintenance Supervisor

ESC Federal
03.2015 - Current
  • Supervised 3-5 employees and scheduled shifts.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Monitored staff performance and provided feedback to drive productivity.

Delivery Driver

FedEx
04.2025 - 05.2025
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Stocker

Food Lion
04.2015 - 04.2018
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Answered customer questions and provided detailed product information.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.

Overnight Stock Associate

Kroger
04.2008 - 04.2015
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

High School Diploma -

King & Queen Central High School
King & Queen, Va.
06-1994

Skills

  • Pest control
  • Grounds maintenance
  • Equipment maintenance
  • Inventory monitoring
  • Team supervision
  • Facilities maintenance

Timeline

Delivery Driver

FedEx
04.2025 - 05.2025

Stocker

Food Lion
04.2015 - 04.2018

Housekeeping/Maintenance Supervisor

ESC Federal
03.2015 - Current

Overnight Stock Associate

Kroger
04.2008 - 04.2015

High School Diploma -

King & Queen Central High School
Roy Goodman