General Dentist Owner
- Built, managed and practiced in a large cosmetic and restorative dental practice in Miami
- The practice provided general dental services with an emphasis on improving overall health and appearance and providing life-time dentistry.
- Created dental office policies and procedures, provided staff members with copies and oversaw rule enforcement to meet office guidelines and health and safety laws.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Identified new opportunities for growth, expansion, and diversification.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.