Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roy Hsieh

Edmonton,Alberta

Summary

Professional and prepared automotive support specialist. Skilled in vehicle maintenance, lot organization, and customer interaction. Strong focus on team collaboration and achieving optimal results. Reliable, adaptable, and able to meet changing needs efficiently.


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

6
6
years of professional experience

Work History

Supervisor

Buster's Pizza, Donair & Pasta
04.2019 - 03.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Lot Attendant

Jaguar Land Rover Edmonton
04.2023 - 05.2024
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.

Sales Associate

Jaguar Land Rover Edmonton
05.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers to encourage repeat business.

Education

Bechelor of Commerce - Accounting And Finance

University of Alberta
Edmonton, None
04-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Relationship building
  • Flexible schedule

Timeline

Sales Associate

Jaguar Land Rover Edmonton
05.2024 - Current

Lot Attendant

Jaguar Land Rover Edmonton
04.2023 - 05.2024

Supervisor

Buster's Pizza, Donair & Pasta
04.2019 - 03.2023

Bechelor of Commerce - Accounting And Finance

University of Alberta