Roy Ostrovitz

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

specialized in a turn arounf consulting project in San Diego.

Main focus was to consolidate the number of catering units/facilities that were used in San Diego. This was done as to redsign the operation for its ability to take on additional operations/customers

2nd focus was training of the management staff, i.e reorganizing responsibilities for unit management

3rd focus was to eliminate number of catering delays and flight attendant comments.

brought to Flying Food group as a consultant for transportation department. Goal was to reduce the following:

delays

late kitchen departures

flight checking of flights prior to kitchen departure

investigation of internal customer service issues, such as missing items, failure to board correct items

hired as a consultant for the start up of over 350 plus united airline flight per day. Transfered catering operations from one company to another.

main focus:

hiring/training of over 1000 employees Specific area was centered around transportation/field operations.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• involved in the construction of various buildings (some were rehab, some from scratch Including design, following regulations, putchasing equipement