Roy Perez
Goodyear,Az
Summary
Professional manager with extensive experience leading teams and driving results in dynamic environments. Strong focus on team collaboration, adaptability, and achieving organizational goals. Skilled in strategic planning, performance management, and process improvement. Reliable leader with track record of delivering consistent results and fostering positive and productive workplace.
Overview
8
8
years of professional experience
Work History
EAST COAST- DIVISION MANAGER
Swift Transportation
07.2019 - Current
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Reduced buy rates by identifying inefficiencies and implementing cost-saving measures across the division.
- Initiated a positive work environment through open communication channels, transparent decision-making processes, and employee recognition programs.
- Supervised daily planning, coordination and administration for east-coast operations
- Enhanced employee performance with weekly evaluation meetings.
- Handled escalated complaints involving drivers, dispatchers, customers and Swift personnel.
- Evaluated employee performance fairly using objective metrics for promotions, bonuses or other rewards.
ACCOUNT EXECUTIVE
PLS LOGISTICS
05.2018 - 06.2019
- Searched for and identified future clients.
- Managed several accounts for my personal book of business.
- Assisted co-workers with their book of business.
- Liaison between all customers and carriers.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage.
- Recorded accurate and efficient records in customer database.
Sales Executive
YRC Freight
05.2017 - 05.2018
- Consistently hit and exceeded sales goals by 20%.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Streamlined sales processes to reduce cycle times and improve efficiency.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Spearheaded entry into new markets, conducting feasibility studies and developing market entry strategies.
Education
Master of Arts - SPORTS LAW AND ECONOMICS
Arizona State University
Tempe, AZ05.2015
Bachelor of Arts - Business Administration
William Penn University
Oskaloosa, IA05.2013
Skills
- Shipment coordinating
- Database Management
- Organization and Time Management
- Analytical and Critical Thinking
- Flexible and Adaptable
- Collaboration
- Critical Thinking
- Leadership
- Staff training and development
- Operations management
- Staff motivation
- Profit and loss analysis
Timeline
EAST COAST- DIVISION MANAGER
Swift Transportation
07.2019 - Current
ACCOUNT EXECUTIVE
PLS LOGISTICS
05.2018 - 06.2019
Sales Executive
YRC Freight
05.2017 - 05.2018
Master of Arts - SPORTS LAW AND ECONOMICS
Arizona State University
Bachelor of Arts - Business Administration
William Penn University
Similar Profiles
Tracie PelotTracie Pelot
Truck Driver at Swift TransportationTruck Driver at Swift Transportation
John HigginbothamJohn Higginbotham
Comercial Truck Driver at Swift TransportationComercial Truck Driver at Swift Transportation
LARRY MCKINNEYLARRY MCKINNEY
Company Driver at Swift TransportationCompany Driver at Swift Transportation