Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Roy Richards

Roy Richards

Oregon City,OR

Summary

Adept at enhancing customer satisfaction and streamlining delivery routes, I leveraged GPS technology and exceptional time management to meet tight deadlines at Rapid Response Bio Clean. My strong customer service skills and ability to maintain a positive attitude under pressure fostered repeat business and strengthened client relationships.

Overview

10
10
years of professional experience

Work History

Delivery Driver

Rapid Response Bio Clean
02.2023 - Current


  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.

Special Events/baker

Department of Corrections
09.2016 - 12.2022

Salesperson/delivery/warehouse

Hamilton Appliance Service
08.2014 - 09.2016

Education

Associate Degree - Auto Tech

Lincoln Land Community College
Springfield IL
05.1972

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Problem-Solving
  • Safe Driving
  • Clean Driving Record
  • GPS and route planning
  • Route Management
  • Map reading and navigation skills
  • Vehicle Cleaning and Maintenance
  • Stocking and Inventory
  • Forklift Operation
  • Safe Driver Training
  • Vehicle Inspection
  • Commercial driving
  • Client Relationship Management
  • Defensive Driving
  • Multitasking
  • Ability to Lift 50 Pounds
  • Customer Relationships
  • Strong Working Relationships
  • Basic Math Skills
  • Fluent in English

Timeline

Delivery Driver

Rapid Response Bio Clean
02.2023 - Current

Special Events/baker

Department of Corrections
09.2016 - 12.2022

Salesperson/delivery/warehouse

Hamilton Appliance Service
08.2014 - 09.2016

Associate Degree - Auto Tech

Lincoln Land Community College
Roy Richards