Roy Sanders
McAlester,OK
Summary
Dynamic sales professional with a proven track record at Riverside Autoplex, excelling in customer service and relationship building. Leveraged effective sales strategies to significantly boost revenue and foster client loyalty. Recognized for exceeding performance metrics and delivering exceptional support, showcasing strong problem-solving skills and a goal-oriented mindset.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Member Rep
National Federation of Independent Business
04.2023 - Current
- Provided outstanding service to enhance client contentment.
- Identified cross-selling opportunities while interacting with members, increasing
- revenue potential.
- Exceeded individual performance metrics regularly while also contributing significantly towards the team''s goals achievement.
- Collaborated with team members to achieve monthly sales targets, contributing to overall company success.
Sales Mgr
Riverside Autoplex
09.2000 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High School Diploma - High School
Atoka High School
Atoka, OK05.1983
Skills
- Patience and tolerance
- Goal oriented
- Customer service
- Customer support
- Relationship building
- Call center experience
- Complaint handling
- Account reconciliation
- Sales strategy
- Document processing
- Payment processing
- Issue resolution
- Workflow optimization
- Financial transactions
- Product sales
- Dispute resolution
- Client education
- Account management
- Transaction processing
- Service recommendations
- Product recommendations
- Service upselling
- Membership renewals
- Point-of-sale system
- Tracking complaints
- Member account management
- Teamwork and collaboration
- Attention to detail
- Calm and professional under pressure
Accomplishments
Longest tenured employee for Riverside Autoplex .
Certification
Top level certification for Dodge, Ram,
Chrysler, Jeep and Ford Motor Company.
Timeline
Member Rep
National Federation of Independent Business
04.2023 - Current
Sales Mgr
Riverside Autoplex
09.2000 - 03.2023
High School Diploma - High School
Atoka High School
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