Roy Tanner
Omaha,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Courier
Independent Contractor for DoorDash and Uber
Omaha, NE
01.2020 - Current
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Title Curative Specialist
American Title/Title365
Omaha, NE
05.2020 - 06.2021
- Analyzed loan reports for curative issues
- Retrieved payoffs, judgments and other documents from multiple sources to prepare the loan for closing
- Communicated with loan officers, borrowers and other parties to advance the loan to closing.
- Conducted thorough due diligence on properties with unresolved liens to prevent costly claims against the company.
- Maintained detailed records of all curative actions taken, ensuring a clear audit trail for future reference.
Property Research Analyst
American Title Inc
Omaha, NE
01.2014 - 04.2020
- Obtained homeowner and property information from a variety of websites and databases.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Examined land records and identified potential problems with title search results..
- Maintained files and helped clients with any questions regarding reports.
- Completed Nebraska Abstracter's exam and received license (expired).
- Traveled to multiple Nebraska county courthouses to complete title searches.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Vendor Management Subject Matter Expert
American Title Inc
Omaha, NE
03.2003 - 12.2013
- Hired national abstractors to complete title searches.
- Helped with onboarding of new clients.
- Worked closely with abstractors to meet client's budget, requirements and timeframe.
- Reviewed errors and coached abstractors on how to better complete their work to American Title's standards.
- Trained new employees.
- Kept current training material up to date and created new material to help new hires prepare for live calls.
Education
No Degree - Computer Science
Metropolitan Community College
Omaha, NEHigh school diploma -
Omaha South Magnet High School
Omaha, NE05.1996
Skills
- Excellent customer service Able to work with difficult customers/clients and resolve situations without escalating matters
- Quick learner of new systems and software
- Able to work alone or in a team environment
- Time Management
- Microsoft Excel, Word, Outlook
- Records Management Software
- Meticulous attention to detail
- Legal Research
- Local record searches
- Title Examination
- Title Curative Resolution
- Property Research
Timeline
Title Curative Specialist
American Title/Title365
05.2020 - 06.2021
Courier
Independent Contractor for DoorDash and Uber
01.2020 - Current
Property Research Analyst
American Title Inc
01.2014 - 04.2020
Vendor Management Subject Matter Expert
American Title Inc
03.2003 - 12.2013
No Degree - Computer Science
Metropolitan Community College
High school diploma -
Omaha South Magnet High School
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