Roy Tanner
Omaha,NE
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Courier
Independent Contractor for DoorDash and Uber
01.2020 - Current
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Title Curative Specialist
American Title/Title365
05.2020 - 06.2021
- Analyzed loan reports for curative issues
- Retrieved payoffs, judgments and other documents from multiple sources to prepare the loan for closing
- Communicated with loan officers, borrowers and other parties to advance the loan to closing.
- Conducted thorough due diligence on properties with unresolved liens to prevent costly claims against the company.
- Maintained detailed records of all curative actions taken, ensuring a clear audit trail for future reference.
Property Research Analyst
American Title Inc
01.2014 - 04.2020
- Obtained homeowner and property information from a variety of websites and databases.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Examined land records and identified potential problems with title search results..
- Maintained files and helped clients with any questions regarding reports.
- Completed Nebraska Abstracter's exam and received license (expired).
- Traveled to multiple Nebraska county courthouses to complete title searches.
- Analyzed title documents to identify potential issues and resolve any discrepancies.
Vendor Management Subject Matter Expert
American Title Inc
03.2003 - 12.2013
- Hired national abstractors to complete title searches.
- Helped with onboarding of new clients.
- Worked closely with abstractors to meet client's budget, requirements and timeframe.
- Reviewed errors and coached abstractors on how to better complete their work to American Title's standards.
- Trained new employees.
- Kept current training material up to date and created new material to help new hires prepare for live calls.
Education
No Degree - Computer Science
Metropolitan Community College
Omaha, NEHigh school diploma -
Omaha South Magnet High School
Omaha, NE05.1996
Skills
- Excellent customer service Able to work with difficult customers/clients and resolve situations without escalating matters
- Quick learner of new systems and software
- Able to work alone or in a team environment
- Time Management
- Microsoft Excel, Word, Outlook
- Records Management Software
- Meticulous attention to detail
- Legal Research
- Local record searches
- Title Examination
- Title Curative Resolution
- Property Research
Timeline
Title Curative Specialist
American Title/Title365
05.2020 - 06.2021
Courier
Independent Contractor for DoorDash and Uber
01.2020 - Current
Property Research Analyst
American Title Inc
01.2014 - 04.2020
Vendor Management Subject Matter Expert
American Title Inc
03.2003 - 12.2013
No Degree - Computer Science
Metropolitan Community College
High school diploma -
Omaha South Magnet High School
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