Royal Zayn Caesar
Hesperia,CA
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Insurance Producer
Family First Life Insurance
Victorville, CA
08.2024 - Current
- Identified life insurance needs and recommended policies to build long-term client trust.
- Fostered enduring relationships with clients, ensuring timely handling of all inquiries.
- Developed marketing strategies and networking techniques to expand client base.
- Monitored account requirements to maintain up-to-date coverage levels and premiums.
- Utilized CRM systems to track leads and enhance deal closure efficiency.
Environmental Health and Safety Specialist
Amazon
San Bernardino, CA
02.2022 - 07.2024
- Implemented and managed safety standards, ensuring compliance with OSHA regulations and policies.
- Conducted regular audits and inspections to verify adherence to safety protocols.
- Collaborated with Operation Leaders to enhance workplace safety and develop innovative strategies.
- Provided immediate lifesaving medical care to employees during workplace incidents.
- Maintained First Aid/CPR/AED certification to administer necessary first aid for injuries.
- Processed workers' compensation documentation and maintained record-keeping compliance.
- Performed annual ergonomic assessments to minimize injury risks and prevent MSD occurrences.
- Reviewed plans for new machinery to ensure compliance with established safety requirements.
Operations Manager & Firearms Dealer
Big 5 Sporting Goods
Fontana, CA
06.2017 - 06.2022
- Delivered firearms education and regulation to California residents.
- Managed training, supervision, and budget for operational efficiency.
- Oversaw daily operations to ensure effectiveness and order.
- Developed strategies to enhance sales team performance and customer service.
- Implemented tools to mitigate shoplifting, employee theft, and fraud.
- Provided firearms expertise to law enforcement and legislators to promote responsible ownership.
- Maintained statistical and financial records to support operational transparency.
- Addressed customer queries and complaints to enhance satisfaction.
Supervisor
Toys R Us/Babies R Us
Chino Hills, CA
11.2013 - 06.2017
- Supported store leadership in managing operations and developing associates to maximize sales and profitability.
- Analyzed sales data to process customer relations reports, identifying complaints and service suggestions.
- Implemented strategies to preserve profits by reducing shrinkage from theft and operational inefficiencies.
Education
Mixology Certificate - Bartending /Mixology
National Bartenders School
Riverside, CAAssociates Criminal Justice - Administration of Justice
San Bernardino Valley College
San Bernardino, CA03.2027
High School Diploma -
Park West High School
Pomona, CA06.2012
Skills
- Communication
- Environmental & Workplace Safety
- Customer Obsession
- Leadership
- Time Management
- Loss Prevention
- Computer Proficiency
- Professionalism
- Audits & Inspection
- CCTV Monitoring & Investigation Reporting
- Building Teams
- Policy analysis
- Sales proficiency
- Operations management
- Risk mitigation
- Business planning
- Regulatory compliance
- CRM software
- HIPAA compliance
- Data entry
- Financial planning
- Marketing strategies
- Teamwork and collaboration
- Problem-solving abilities
- OSHA safety compliance
- First Aid/CPR Certified
- Firearms safety
- Audit documentation
- Hiring and retention strategies
Certification
- American Red Cross First Aid/CPR/AED
- OSHA 30 General Industry
- Department of Justice Certified Firearms Instructor
- Kinesiology Tape Provider
- National Insurance Producer
- ACS Stop The Bleed
Hobbies and Interests
Fitness/wellness, Continuous learning, Mentoring or coaching peers and traveling
Timeline
Insurance Producer
Family First Life Insurance
08.2024 - Current
Environmental Health and Safety Specialist
Amazon
02.2022 - 07.2024
Operations Manager & Firearms Dealer
Big 5 Sporting Goods
06.2017 - 06.2022
Supervisor
Toys R Us/Babies R Us
11.2013 - 06.2017
Mixology Certificate - Bartending /Mixology
National Bartenders School
Associates Criminal Justice - Administration of Justice
San Bernardino Valley College
High School Diploma -
Park West High School