Royale Johnson
Bolingbrook,IL
Summary
With almost 10 years of Hospitality experience, i'm known for building customer relationships by creating a friendly business and professional environment to all. Aiming to build a committed customer base, and drive sales by giving the best hospitality service. My goal is to work for a reliable and successful company where i am able to show my skills, strengths and provide a great experience for patrons and fellow team members.
Overview
8
8
years of professional experience
Work History
Bartender
Dames And Games Sport Bar
Los Angeles, California
08.2021 - 05.2024
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Cleansed glasses with sanitizing solution after each use.
- Maintained cleanliness of bar area and equipment.
- Stocked bar supplies and organized inventory efficiently.
VIP Bottle Server
The Parlor
Los Angeles, California
06.2021 - 08.2021
- Greeted Customers, provided menus and answered questions about menu items.
- Assisted in seating guest and ensured guests were comfortable throughout their stay.
- Restocked bar supplies such as ice, garnishes, napkins, and straws throughout shift.
- Removed empty bottles, and glasses from tables after each table was served.
- Calculated charges, issued table checks and collected payments from customers.
Server
Scores Chicago Gentlemans Club
Stone Park, Illinois
07.2016 - 02.2019
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL05-2012
Associate of Science - Radiology Technologist
Joliet Junior College
Joliet, ILSkills
- Professional Apperance
- Proficient on numerous POS systems (Aloha, Toast)
- Manage cash drawers
- Secure payments from customers
- Proficient in spirit knowledge
- Proficient in menu knowledge
- Professional Customer Service
- Strong Team Leadership
- Cash and Credit transactions
- Time Management
- Responsible alcohol service
- Social Media Savvy
- Builds positive rapport with customers, great at client relations
Timeline
Bartender
Dames And Games Sport Bar
08.2021 - 05.2024
VIP Bottle Server
The Parlor
06.2021 - 08.2021
Server
Scores Chicago Gentlemans Club
07.2016 - 02.2019
High School Diploma -
Bolingbrook High School
Associate of Science - Radiology Technologist
Joliet Junior College