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ROYALE TRIEU
Norwegian Cruise Lines
Morganfield,KY
Work Preference
Job Search Status:
Open to workWork Type
Full TimePart TimeContract WorkSeasonal WorkImportant To Me
Career advancementFlexible work hoursPersonal development programsWork-life balanceSummary
Dynamic, results-driven professional with a proven track record of delivering innovative solutions and driving operational efficiency. Expertise in leveraging analytical skills to identify opportunities for improvement and implement strategic initiatives that enhance productivity. Committed to fostering collaborative environments that inspire teams to achieve excellence and exceed organizational goals. Passionate about continuous learning and adapting to evolving industry trends to maintain a competitive edge.
1
Language
5
Certification
5
Years of experience
Work History
Utility Galley/Duty Cleaner
5 Months- Organized work tasks effectively to enhance team efficiency. and attention to detail in a fast-paced environment.
- Maintained cleanliness and sanitation standards in guest cabins and public areas.
- Operated cleaning equipment, including vacuum cleaners and floor buffers.
- Collaborated with team members to ensure timely completion of cleaning tasks.
- Trained new staff on proper cleaning procedures and safety protocols.
- Maintained impeccable cleanliness and organization in work areas, adhering to strict hygiene standards.
- Demonstrated exceptional attention to detail, time management, and collaborative skills in a fast-paced culinary environment.
- Demonstrated strong organizational skills and attention to detail in a fast-paced environment.
- Executed diverse duties, including replenishing supplies and supporting understaffed stations, to ensure efficient service and waste management.
- Adapted quickly to changing tasks and operational needs. by proactively identifying and addressing cleanliness and operational needs throughout the facility.
Custodian
11 Months- Implemented efficient cleaning schedules to optimize workflow and reduce downtime.
- Collaborated with facility management to enhance cleanliness and overall environment quality.
- Regularly dusted surfaces and cleaned floors to maintain cleanliness in assigned areas.
- Responded swiftly to spills and accidents, enhancing safety for patients and staff.
- Handled waste disposal and managed hazardous materials to ensure compliance with safety protocols.
- Effectively communicated with supervisors and management about cleaning priorities and areas for improvement.
- Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
- Kept building spaces premises clean inside and outside.
- Emptied trash cans and recycling bins to keep the building clean and free of germs.
Custodian
5 Months- Responded to urgent maintenance requests and effectively resolved issues to minimize disruptions.
- Conducted routine inspections to identify maintenance needs and address issues promptly.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaning floors or bathroom messes is clean
- Oversaw daily cleaning operations, ensuring compliance with safety and sanitation standards.
- Trained new custodial staff on equipment usage and cleaning techniques.
- Maintained inventory of cleaning supplies, ensuring availability for all shifts.
- Collaborated with facility management to enhance cleanliness and overall environment quality.
Journey Leader/Team Member
2 Years- Led group activities, executed daily schedules, and enhanced team engagement and participant satisfaction.
- Led team in delivering exceptional customer service and efficient order processing.
- Facilitated communication between team members, resolved conflicts, and fostered collaboration.
- Conducted safety briefings and maintained compliance with all regulations to protect the well-being of all participants.
- Trained new staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to maintain optimal stock levels and reduce waste.
- Developed strong relationships with clients through proactive communication, understanding their needs, and providing tailored solutions.
Education
High School Diploma - Health and Physical Education
Certificate Of Achievements - Merchant Seaman
IC3 GS6 LEVEL 1-3 - Digital Business Management
OPAC - Finanacial Record Keeping - Accounting And Finance
OSHA General Industry Course - Logistics And Materials Management
Skills
Advanced technology proficiency Proficient in modern Point of Sale (POS) systems
ensuring precise and efficient transaction management.
Facility upkeep
Safety regulations
Quality assurance
Customer service
Issue resolution
Detail orientation
Adept in cutting-edge technologies
including advanced Microsoft 365 applications and cloud-based collaboration tools.
Proficient in modern Point of Sale (POS) systems
ensuring precise and efficient transaction management.
Feedback receptiveness
Quality assurance
Digital tools proficiency
Word processing skills
Web navigation skills
Email management
Social media engagement
Social engagement
Event awareness
Networking abilities
Media literacy
Technology adaptability
Certification
Drivers License | Georgia DMV, 08/24/2022, Expires 06/05/2030, TWIC Card | United States Coast Guard, 05/16/2023, Expires 05/16/2028, Certificate of Achivement | Piney Point School of Seamen Ship, 11/10/2023, Require classes that were required to pass and earn certificate.
Languages
English
Native or Bilingual
Timeline
Utility Galley/Duty Cleaner
Norwegian Cruise Lines
05.2024 - 10.2024
Custodian
ABM Industries Incorporated
05.2023 - 04.2024
Custodian
Salt Lake City International Airport
10.2021 - 03.2022
Journey Leader/Team Member
Noodles & Company Co.
10.2019 - 10.2021
Skyline High School
High School Diploma from Health and Physical Education
Seafarers Harry Lunderberg School of Seamanship
Certificate Of Achievements from Merchant Seaman
Job Corp Trade School
IC3 GS6 LEVEL 1-3 from Digital Business Management
Job Corp Trade School
OPAC - Finanacial Record Keeping from Accounting And Finance
Job Corp Trade School
OSHA General Industry Course from Logistics And Materials Management