Royal J Donaldson Jr
Peoria Apt.216,AZ
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dollartree Formally Known as 98cent Stores
DOLLARTREE
03.2022 - 05.2025
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Recorded daily activities for inventory control.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Interacted with guests in friendly and knowledgeable way.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Planned and scheduled projects and directly performed installations.
- Greeted customers and directed to requested products.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Worked with customers to pack items according to specific desires and requirements.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Stocked shelves to match planogram images and instructions.
- Introduced new scheduling system to improve tracking of actual plant capacity, automating data entry process.
Assistant Manager
Taco Bell Corporate
01.2022 - 03.2023
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored security to protect employees, customers and property.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
GED -
High School Diploma -
L.W HIGGINS
New Orleans, LA04.1989
High School Diploma -
DEANZA COLLEAGUE
San Jose, CA06.2019
Skills
- Policy Development and Enforcement
- Supplier Monitoring
- Program Optimization
- Training Team Members
- Materials Planning and Logistics
- Discount Stores
- Hardware Stores
- General Stores
- Variety Stores
- Big-Box Stores
- Communications as a Service (Caas)
- Esl-English as Second Language
- Integration Platform-as-a-Service (Ipaas)
- Data Platform-as-a-Service (dPaaS)
- Judgment as a Matter of Law (JMOL)
- Infrastructure as a Service (IaaS)
- Test of English as a Foreign Language (TOEFL)
- Teaching English as a Second Language
- Database as a Service (DBaaS)
- Software-As-A-Service Development
- Platform-as-a-Service (Paas)
- Storage as a Service (SaaS)
- Logging as a Service (LaaS)
- Backend as a Service (Baas)
- Data as a Service (Daas)
- Software as a Service (SaaS)
- Infrastructure as Code (Iac)
- As-Built Drawing Review
- AS/400 IT Platform
- Giving Medicines as Appropriate
Certification
- CPDW - Certified Professional in Distribution and Warehousing
- [Area of certification] Training - [Timeframe]
- Licensed [Job Title] - [Timeframe]
VERY ENERGETIC AND ALWAYS, A COKE AND A SMILE
I started out as an Assistant Manger,Merchandise Manager and training for store Manager position. My skills of experience of n Communication, developing,training employees',hiring & firing employees, delegating work,managing cash drawers and running a crew of 10 are more. My dates are off but i have been sick with Valley Fever (deceminated) coxy for about 20 years and im ready to rejoin the work force!
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Dollartree Formally Known as 98cent Stores
DOLLARTREE
03.2022 - 05.2025
Assistant Manager
Taco Bell Corporate
01.2022 - 03.2023
GED -
High School Diploma -
L.W HIGGINS
High School Diploma -
DEANZA COLLEAGUE