Royce Requena
Houston,TX
Summary
Dependable worker with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks, excels in telephone support and greeting arriving visitors. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Office Assistant
Ruby Ruiz
05.2021 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Receptionist
Supercuts
10.2022 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Train the new employees
Education
High School Diploma -
Texas Virtual Academy of Hallsville
Hallsville, TX12.2021
Skills
- Organizing and Categorizing
- Supply Restocking
- Employee Training
- Microsoft Office
- Serve Customer Needs
- Making Appointments
- Greet Visitors
- Telephone Skills
Timeline
Receptionist
Supercuts
10.2022 - 05.2023
Office Assistant
Ruby Ruiz
05.2021 - Current
High School Diploma -
Texas Virtual Academy of Hallsville
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