Royce Ynigues
Petersburg,VA
Summary
Dynamic Assistant Store Manager at Food Lion with a proven track record in driving sales growth and enhancing customer satisfaction. Skilled in inventory control and team leadership, I excel at mentoring staff and implementing strategic merchandising initiatives. Committed to operational excellence, I consistently optimize store performance and foster a collaborative work environment.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
31
31
years of professional experience
Work History
Assistant Store Manager
Food Lion
Prince George, VA
07.1995 - 03.2026
- Assisted in training and onboarding new team members to enhance operational efficiency.
- Supported daily store operations by managing inventory levels and ensuring product availability.
- Collaborated with management to implement promotional strategies, boosting sales initiatives.
- Monitored compliance with health and safety standards to maintain a safe shopping environment.
- Analyzed sales data to identify trends, contributing to informed merchandising decisions.
- Resolved customer inquiries and complaints promptly, improving overall customer satisfaction ratings.
- Facilitated communication between departments, enhancing teamwork and workflow efficiency.
- Developed staff schedules based on peak hours, optimizing labor resources for operational success.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
Education
High School Diploma - Science Education
Leilehua High School
Wahiawa, HI06-1990
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Time management
- Store organization
- Team building and leadership
- Attention to detail
- Store operations
- POS systems
- Employee scheduling
- Hiring and training
- Work Planning and Prioritization
- Mentoring and coaching
- Relationship building and management
- Strategic planning
- Sales growth
- Order management
- Strategic merchandising
- Sales strategies
- Records management
- Assignment delegation
- Human resource policies
- Verbal and written communication
- New hire training
- Decision-making
- Operations management
- Scheduling
- Effective leader
- Delegating work
- Employee motivation
Accomplishments
- Achieved Inventory results by completing inventory controls with accuracy and efficiency.
- Achieved financial results through effectively helping with staffing and training.
- Supervised team of 85-100 staff members.
Timeline
Assistant Store Manager
Food Lion
07.1995 - 03.2026
High School Diploma - Science Education
Leilehua High School