Roy Dwane Jordan
Spring,TX
Summary
Customer service professional with experience in providing reliable parking assistance. Proven skill in handling different situations with poise and professionalism. Quickly handles customer service issues, expertly parks cars and maintains safe and secure parking experience for guests. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Valet Attendant Supervisor
Memorial Hermann Northeast Hospital
- Attended industry conferences to stay informed on best practices and emerging trends in valet services.
- Collaborated with hotel management to develop strategies that improved guest experiences while maintaining operational excellence.
- Mentored new hires in performing job duties accurately and professionally, resulting in faster integration into the team.
- Managed inventory of essential supplies, monitoring usage trends to avoid shortages or waste.
- Trained workers in service policies, safety requirements and specifics of activities.
- Enhanced customer service based on feedback from guests.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
Volunteer
WORKING IN CHURCH
01.2016 - Current
WORKING WITH MINISTRY OF MUSIC
MEN MINISTRY
VALET
Education
High School Diploma -
JACKSON OLIN
Birmingham, ALSkills
- Multitasking proficiency
- Decision-making capabilities
- Staff Training and Development
- Vehicle Safety Knowledge
- Professional Appearance
- Employee Scheduling
- Customer Service
- Problem-Solving
- Time Management
- Multitasking and Organization
- Vehicle parking and retrieval
- Customer service and support
- Team Collaboration
- Valid Driver's License
- Customer Communication
- Cash Handling
- Guest Assistance
- Clean Driving Record
- Safety Compliance
- Flexible Schedule
Timeline
Volunteer
WORKING IN CHURCH
01.2016 - Current
Valet Attendant Supervisor
Memorial Hermann Northeast Hospital
High School Diploma -
JACKSON OLIN
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