Roy Jessi Scott
Gig Harbor,WA
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
11
11
years of professional experience
Work History
Host
Taqueria Cantina
12.2022 - 01.2024
- Built lasting relationships with clients through consistent delivery of excellent service, leading to increased repeat business and positive word-of-mouth referrals.
- Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.
- Directed guests to correct areas for eating, dancing, and other services.
- Collaborated with other team members to create visually appealing decorations and setups, contributing to the overall success of events.
Production /Shipping and Receiving Manager
Paradise Valley Organics
04.2019 - 06.2023
- Promoted brand at industry events and through ongoing networking efforts.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Prepared shipping documents and invoice, and fielded client questions.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Pulled, verified, and packaged items for shipment.
- Collaborated with sales teams to meet deadlines for special orders or expedited shipments, ensuring customer satisfaction through prompt service.
Costume & Makeup Manager
Champion Party Supply
03.2013 - 09.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Todd Beamer High School
Federal Way, WA06.2009
Skills
- Multitasking proficiency
- Customer service expertise
- Reservation Management
- Processing payments
- Active Listening and Communication
- Guest Seating
- Cashier experience
Donate time to an 501(c)3 Organization
For the last 13 years I have been working with the Imperial Sovereign Court of Seattle to raise money for our community. I am currently holding the highest title in the organization.
Timeline
Host
Taqueria Cantina
12.2022 - 01.2024
Production /Shipping and Receiving Manager
Paradise Valley Organics
04.2019 - 06.2023
Costume & Makeup Manager
Champion Party Supply
03.2013 - 09.2018
High School Diploma -
Todd Beamer High School
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