Dennis Sanchez Cruz
Bloomington,IL
Summary
Dynamic professional with extensive experience in the hospitality industry, notably at Azul Tequila Bar and Grill. Demonstrated expertise in customer service and high-volume food preparation, enhancing dining experiences and operational efficiency. Proven ability in team collaboration and a fast-learning curve, with a knack for anticipating guest needs and delivering exceptional service.
Because of my "work experience" in the food industry, I will be a great fit for assembly line operations. Proven track record of maintaining consistent production standards and supporting team efficiency. I have the ability to use critical thinking and communication skills to optimize workflow processes.
I am bi-lingual and fluent in English and Spanish.
Overview
11
11
years of professional experience
Work History
Bartender and Server
Azul Tequila Taqueria & Cantina Lounge
05.2024 - 10.2024
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Cook
Alexander's Steakhouse
12.2023 - 03.2024
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Showcased excellent knife skills for precise cutting and preparation of various ingredients.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Kitchen Prep Cook
Fiesta Ranchera
07.2020 - 09.2023
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Handled high-volume prep work efficiently, ensuring all ingredients were prepared accurately and promptly.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Maintained high sanitation standards, adhering to local health department guidelines and ensuring food safety.
Kitchen Support and Server
Azul Tequila Taqueria & Cantina Lounge
06.2013 - 06.2020
- Excelled in multitasking, maintaining service standards while handling numerous tables concurrently.
- Delivered food and beverages swiftly while attending to customer needs.
- Managed transactions efficiently with the POS system.
- Worked with team to maintain efficiency during peak times.
Education
High School Diploma -
Jose Valentin Vazquez
La Ceiba Atlantida., Honduras05-1995
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outstanding customer service
- Anticipating guest needs
- Excellent judgment
- Courteous
- Fast learner
- Honest and dependable
Languages
Spanish
Native or Bilingual
Timeline
Bartender and Server
Azul Tequila Taqueria & Cantina Lounge
05.2024 - 10.2024
Cook
Alexander's Steakhouse
12.2023 - 03.2024
Kitchen Prep Cook
Fiesta Ranchera
07.2020 - 09.2023
Kitchen Support and Server
Azul Tequila Taqueria & Cantina Lounge
06.2013 - 06.2020
High School Diploma -
Jose Valentin Vazquez
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