ROYSHELLE EDWARDS-SPROWL
Greenwood
Summary
Enthusiastic Lead Phlebotomist with over 17 years' experience in the medical field with adaptation to Medical Assistance, Patient Care Technician, Human Resource and Business management. Eager to learn as well as contribute to team success through hard work, attention to details and excellent leadership skills. Motivated to learn, grow and excel in the medical field. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Self Regional Medical Group
09.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Wound Care
- Bracing
Phlebotomist
Self Regional Hospital
09.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Lead Phlebotomist/Trainer
Freedom Plasma
06.2022 - 09.2023
- Conduct routine venipuncture for plasmapheresis and collect donor samples
- Establish rapport with donors to ensure overall satisfaction
- Disconnect donors by removing the needle from the venipuncture site
- Ensure Proper calibration and maintenance of plasma antiphrasis machines
- Maintain an open line of communication with management.
Lead Phlebotomist/ Medical Assistant
Physician Care
03.2018 - 08.2020
- Evaluated employee skills and knowledge regularly, providing hands on training and mentoring to individuals with lagging skills
- Set and revised scheduling to meet patients needs
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
- Obtain medical data such as blood pressure, respiratory data, specimen, and blood samples.
Education
Associate Degree - Human Resources Generalist
Piedmont Technical College
Greenwood, SCCertification - Human Resources Management
Piedmont Technical College
Greenwood, South Carolina12.2021
Certificate - Enterpernura
Piedmont Technical College
Greenwood, SC08.2021
Certificate - Medical Assistant
Piedmont Technical College
Greenwood, SC02.2018
Certificate - Phlebotomy
Piedmont Technical College
Greenwood, SC12.2010
High School Diploma - Math,science,english,electives
Emerald High School
Greenwood, South Carolina 06.2004
Skills
- Administrative skill
- Excel, Works, Publisher, PowerPoint
- Establish professional customer, client relations
- Insurance verification/authorization
- Clinical Skills
- Technical Skill
- Strong oral and written communication skills
- Appointment Scheduling
Timeline
Certified Medical Assistant
Self Regional Medical Group
09.2023 - Current
Phlebotomist
Self Regional Hospital
09.2023 - Current
Lead Phlebotomist/Trainer
Freedom Plasma
06.2022 - 09.2023
Lead Phlebotomist/ Medical Assistant
Physician Care
03.2018 - 08.2020
Associate Degree - Human Resources Generalist
Piedmont Technical College
Certification - Human Resources Management
Piedmont Technical College
Certificate - Enterpernura
Piedmont Technical College
Certificate - Medical Assistant
Piedmont Technical College
Certificate - Phlebotomy
Piedmont Technical College
High School Diploma - Math,science,english,electives
Emerald High School
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