Adept Medical Assistant with a proven track record at Dermatology Associates of San Antonio where I enhanced clinic efficiency and patient satisfaction through expert management of medical records and steadfast commitment to HIPAA compliance. Leveraged customer service skills to improve patient experience, demonstrating a keen ability in administrative skill and clinical skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Epiphany Dermatology
San Antonio, TX
01.2026 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Knowledge with EHR EMA and Nextgen
Medical Assistant
Dermsa
San Antonio, TX
11.2023 - 12.2025
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Skilled with CoverMyMeds platform.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted different physicians each week, when needed.
Trained new MA’s.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Clinical Training(50 Hrs) and Externship(160 Hrs)
Medical Assistant Training
San Antonio, TX
09.2022 - 01.2023
Successfully completed 50 hours of clinical training and 160 hours of Externship in family health practice.
Sorted paper charts and answered phone calls to assist with administrative needs.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Entered data into the electronic health record (Athena) and, updated files with new information.
Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
Collected and logged laboratory specimens.
Properly disposed of contaminated material, restocked and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
H-E-B Community Service Assistant
Volunteer Work
Eagle Pass, TX
06.2015 - 12.2022
Distributed thousands of dollars of food items, clothing, and toys to community of Eagle Pass through various events from 2015-2022 with H-E-B.
Developed mutual respect with community members of Eagle Pass to better serve local community.
Brooke Army Medical Center
Volunteer Work
San Antonio, TX
12.2017 - 05.2022
Guided over hundreds of patients throughout Brooke Army Medical Center to reach destinations and provide basic care such as blankets and basic food necessities.
Offered support and assistance to community members.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Education
Certificate - Medical Assisting
Purdue Global University
Lafayette, IN
02.2023
Associate Of Applied Science - Medical Billing And Coding
Keiser University
Fort Lauderdale, FL
02.2020
High School Diploma -
CC Winn High School
Eagle Pass, TX
06.2017
Skills
HIPAA Compliance
Clinical skills
Customer Service
Medical terminology knowledge
Administrative skill
Adaptability
Problem-solving skills
Transcribing
Certification
BLS Certification
Registered Medical Assistant
Timeline
Medical Assistant
Epiphany Dermatology
01.2026 - Current
Medical Assistant
Dermsa
11.2023 - 12.2025
Clinical Training(50 Hrs) and Externship(160 Hrs)
Medical Assistant Training
09.2022 - 01.2023
Brooke Army Medical Center
Volunteer Work
12.2017 - 05.2022
H-E-B Community Service Assistant
Volunteer Work
06.2015 - 12.2022
Associate Of Applied Science - Medical Billing And Coding