Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ebone Pointer

Ebone Pointer

Saint Louis,MO

Summary

Experienced professional seeking a role in healthcare that utilizes clinical and administrative skills. Dedicated to expanding expertise in the healthcare sector and providing excellent care to patients. Passionate about making a positive impact and contributing effectively to a healthcare facility. Eager to support organizational success and enhance patient care through clinical and administrative tasks. Committed to continuous learning and exceeding expectations in a dynamic healthcare environment.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Balanced Care For Women
10.2021 - Current
  • Provide support to the head physician, administering medication to patients accurately and promptly.
  • Record patients' medical history, vital sign measurements, height, and weight on a daily basis with accuracy and attention to detail.
  • Collect specimens from patients and send them to the diagnostic laboratory to conduct routine laboratory testing and sample analyses.
  • Assist with gynecological exams, Pap smears, IUD insertions, birth control, and other OBGYN procedures.
  • Follow sanitation and sterilization procedures regularly to ensure a safe experience for both doctors, patients, and staff.
  • Obtained client medical history, medication information, symptoms, and allergies.

Child Life Assistant

SSMHealthcare - Cardinal Glennon Children Hospital
01.2017 - 09.2021
  • Enhanced patient experience by incorporating medical, therapeutic, and developmental play.
  • Assisted various age groups in managing stress related to health challenges.
  • Provided and participated in activities with patients to encourage self-expression.
  • Facilitated breaks for parents to attend to personal needs such as showering and eating.

Unit Associate

SSMHealthcare - Cardinal Glennon Children Hospital
02.2015 - 01.2017
  • Maintained accurate logs of patient transfer and discharge activities.
  • Acknowledged patients and families as they entered.
  • Guided patients through the process of completing medical admissions paperwork.
  • Handled patient requests through intercom communication.

Infant Formula Technician

SSMHealthcare - Cardinal Glennon Children Hospital
10.2013 - 10.2015
  • Checked accuracy of nutrition orders for patients.
  • Coordinated printing and preparation of labels for urgent formula shipments.
  • Inspected all products for expiration dates and discarded outdated formula products.
  • Maintained strict health protocols while preparing formulas.

Patient Service Representative

SSMHealthcare - Cardinal Glennon Children Hospital
03.2013 - 03.2015
  • Assisted patients with obtaining services, understanding policies, and making dietary decisions.
  • Addressed and resolved complaints from parents and nursing staff regarding nutrition services.
  • Verified compliance with dietary guidelines while speaking with patients and nursing staff.
  • Followed health and safety protocol

Education

Diploma - undefined

McClure South-Berkeley High School
Berkeley, MO
05.2013

Skills

  • Customer Service
  • Organizational Skills
  • Professionalism
  • Decision making
  • Administrative Skill
  • Project management
  • Prioritizing Tasks
  • Time Management
  • Adaptability
  • Patient Care
  • Problem-solving
  • Communication
  • Data Processing
  • Computer Skille
  • Knowledge Basic Medical Information

Timeline

Medical Assistant

Balanced Care For Women
10.2021 - Current

Child Life Assistant

SSMHealthcare - Cardinal Glennon Children Hospital
01.2017 - 09.2021

Unit Associate

SSMHealthcare - Cardinal Glennon Children Hospital
02.2015 - 01.2017

Infant Formula Technician

SSMHealthcare - Cardinal Glennon Children Hospital
10.2013 - 10.2015

Patient Service Representative

SSMHealthcare - Cardinal Glennon Children Hospital
03.2013 - 03.2015

Diploma - undefined

McClure South-Berkeley High School

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