Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
2016 $5 - 10 Million Outstanding Achievement Award from @properties
Timeline
Generic

Roz Iaccino

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Leasing Administrator

Holladay Properties
02.2025 - 09.2025
  • Managed lease agreements and renewals, ensuring compliance with regulatory requirements.
  • Coordinated tenant communications, addressing concerns and facilitating resolutions efficiently.
  • Streamlined the application process, enhancing applicant experience and reducing processing time.
  • Maintained accurate records in property management software, ensuring data integrity and accessibility.
  • Assisted in rent collection processes, improving cash flow through timely follow-ups with tenants.
  • Developed strong relationships with prospective tenants through timely communication and professional service during property showings.

Real Estate Broker

At Properties
09.2015 - 01.2024


  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Negotiated favorable contract terms for clients by leveraging market knowledge and strong communication skills.
  • Provided expert guidance to first-time homebuyers navigating the complexities of purchasing their first property.
  • Managed high-volume caseloads while maintaining meticulous attention to detail on all paperwork and documentation related to transactions.
  • Facilitated relocation services for corporate clients by coordinating housing solutions in accordance with specific criteria such as budget constraints or proximity requirements.

Home Depot
08.2020 - 05.2023
  • August 2020 - December 2020 – Customer Service Desk
  • Process Returns.
  • Process payments on accounts.
  • Process online orders.
  • Handle complaints.
  • Answer and direct all phone calls.
  • January 2021 – February 2022 Promoted to Head Cashier
  • Opened 28 registers, providing each drawer with $200.00 cash.
  • Scheduled cashier's lunches and breaks.
  • Provided cashiers with continuous training.
  • Encouraged cashiers to obtain credit card applications.
  • March 2022 – May 2023 Promoted to the Pro Desk
  • Placed orders for our Pro contractors.
  • Completed Pro phone sale transactions with our contractors.
  • Pulled orders for our Pro contractors.
  • Did weekly follow ups with my Pro accounts.
  • Encouraged contractors to become Pro Members.
  • Encouraged Pro contractors to sign up for commercial credit card accounts.
  • Achievements:
  • Received 12 Homer Awards in 3 years. (A Homer Award is given by a store or district manager for going above and beyond in helping customers.)
  • Was the 4th top salesperson in the entire district. (The district includes 10 different stores.)

Real Estate Broker

ReMax Suburban
05.2013 - 09.2015
  • Same duties as listed above for At Properties
  • In charge of creating volunteer and community events for our office.
  • Organized Blood Drive for Life Source.
  • Organized co-workers to make dinners for very sick children and their families at the Ronald McDonald House in Winfield, IL.
  • Organized groups to volunteer at Feed My Starving Children in Schaumburg, IL.
  • Achievements:
  • Received The Rising Star Award for up-and-coming new agent of the year.
  • 2014 - 5 to 10 Million Residential Sales Award

Education

Associate of Arts - Early Childhood Care And Education

College of DuPage
Glen Ellyn, IL
06-1982

Skills

  • Residential property sales
  • Preparation of legal documents
  • Property tours
  • Strategic negotiation skills
  • Brochure content creation
  • Expertise in buyer representation

  • Market value assessment
  • Real estate management
  • Effective presentation organization
  • Drafting lease agreements
  • Residential marketing expertise
  • Real estate negotiation

Accomplishments

    Licensed Residential Real Estate Broker

  • 2016- $5 to $10 Million Outstanding Achievement Award from @properties.
  • 2017- Residential Sales Volume over $10 Million Plus Award from Chicago Association of Realtors.
  • 2017- $10 to $20 Million Outstanding Achievement Award from @properties.
  • 2018- $5 to $10 Million Outstanding Achievement Award from @properties.
  • 2019-$5 to $10 Million Outstanding Achievement Award from @properties.
  • 2020-$5 to $10 Million Outstanding Achievement Award from @properties.

Certification

  • Licensed State of Illinois Realtor
  • Licensed State of Illinois Notary
  • Nija Sales Certified
  • Certified Staging Consultant

2016 $5 - 10 Million Outstanding Achievement Award from @properties

I'm a dedicated, reliable, intelligent, fast learner and all around team player. I have a strong sales background with proven results.

Timeline

Leasing Administrator

Holladay Properties
02.2025 - 09.2025

Home Depot
08.2020 - 05.2023

Real Estate Broker

At Properties
09.2015 - 01.2024

Real Estate Broker

ReMax Suburban
05.2013 - 09.2015

Associate of Arts - Early Childhood Care And Education

College of DuPage