Rozalin Woods

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.

• Ensured efficient train or bus movement by promptly responding to equipment malfunctions or track obstructions, minimizing delays for passengers.
• Facilitated smooth transit operations by conducting thorough pre-departure inspections of trains or buses.
• Contributed to the prevention of accidents by enforcing safety rules, such as staying behind yellow lines or prohibiting smoking in restricted areas.
• Provided support during special events or service disruptions by redirecting passengers and managing crowd control effectively.
• Worked closely with station staff to address any maintenance issues or cleanliness concerns promptly.
• Participated in ongoing training programs, staying up-to-date on industry best practices and changes in regulations.
• Improved passenger safety by consistently monitoring and addressing potential security risks within transit stations.
• Assisted passengers with disabilities, ensuring safe boarding and access to designated seating areas.
• Enhanced customer satisfaction through timely and efficient responses to passenger inquiries and concerns.
• Conducted thorough investigations of incidents like lost valuables and possible theft to identify any criminal activity and contact appropriate authorities.
• Maintained vigilant presence across transit properties to quickly spot and manage issues such as access violations and unauthorized materials.

My job was to:

• Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
• Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
• Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
• Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
• Achieved higher on-time performance with strict adherence to schedules and effective route planning.
• Followed all local traffic laws while operating various types of public transportation vehicles.
• Improved passenger satisfaction by providing timely and efficient transit services.
• Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
• Followed company policies and procedures and maintained compliance with standards.
• Provided information about routes, destinations and timelines to inform passengers.
• Transported customers to and from [Location].
• Followed predetermined routes to consistently meet targets and maintain schedules.
• Accepted and processed fares.
• Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.

• Developed strong relationships with suppliers, ensuring timely delivery of high-quality parts for vehicle assembly.
• Demonstrated proficiency in using various power tools, hand tools, and specialized equipment required for assembling vehicles to exact specifications.
• Facilitated continuous improvement efforts within the team through regular performance reviews and constructive feedback sessions.
• Maintained a clean and organized work environment, enabling efficient workflow and minimizing potential hazards on the shop floor.

• Adhered to company guidelines regarding proper lifting techniques, minimizing workplace injuries while handling heavy items such as furniture or bulk products.
• Picked and packed order items.
• Followed orders precisely for correct items, sizes and quantities.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Safely and securely loaded items to prevent damage during transport.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Pulled merchandise from inventory storage and documented quantities to maintain accuracy.