Skilled operations professional specializing in quality control, data validation, and maintaining accurate records. Known for quickly learning new systems and processes, with a strong interest in applying these abilities in the financial sector to enhance onboarding and operational success.
Overview
4
4
years of professional experience
Work History
Financial Operations Specialist (Contingent)
LPL Financial
Fort Mill , SC
01.2026 - Current
Serve as the first line of defense for new advisors onboarding to LPL Financial, reviewing and verifying records in Salesforce One.
Validate and reconcile direct business data updates to maintain up-to-date and accurate records
Facilitate team-to-management communication by delivering daily reports on file validation progress, including total files reviewed and any discrepancies noted
Office Manager
ReSource Floor Care
Charlotte, North Carolina
01.2025 - 08.2025
Managed day-to-day office operations, including ordering materials, invoicing customers, and overseeing accounts receivables/payables to ensure smooth workflow.
Provided comprehensive administrative support for executive staff by coordinating meetings, preparing agendas, and managing inventory effectively.
Created and maintained filing systems to ensure accurate record-keeping.
Reviewed financial statements and ledgers in collaboration with accounting staff to identify and resolve discrepancies.
Resolved customer inquiries and assisted in getting the necessary documentation to customers and vendors.
Repapering Specialist (Contingent)
LPL Financial
Fort Mill, South Carolina
09.2024 - 01.2025
Opened new accounts and processed transfer (ACAT) paperwork to transition advisors' business to LPL.
Managed updates to client records in ClientWorks, identifying and resolving data discrepancies.
Coordinated and tracked operational tasks in Smartsheet, ensuring data accuracy across systems.
Collaborated with Transition Support Partners on projects to facilitate recruits' transition to LPL Financial.
Director of Administration
Next Level Technician
Charlotte, North Carolina
05.2023 - 07.2024
Managed accounts payable and receivable operations, ensuring timely invoicing, accurate payment processing, and thorough reconciliations.
Reviewed financial documents for accuracy, preventing processing errors and ensuring compliance prior to submission.
Resolved customer inquiries regarding billing issues, enhancing customer satisfaction through prompt and professional communication.
Payroll/Onboarding Specialist
Next Level Technician
Charlotte, North Carolina
12.2021 - 05.2023
Onboarded new employees through Paychex and E-Verify while handling sensitive information in accordance with privacy regulations.
Issued and reviewed drug and background screenings to new hires to verify authorization to work.
Processed payroll for employees weekly, ensuring accuracy of pay and deductions.
Reviewed time sheets and wage computations to identify and resolve payroll discrepancies, ensuring accuracy in employee compensation.
Managed all aspects of timekeeping procedures, including entering new hires into the system, updating existing employee information, auditing timesheets and resolving discrepancies regarding hours worked.
Cultivated customer relationships and loyalty through effective communication.
Conducted performance reviews with direct reports to enhance team development and accountability.