Rozalyn King
Summary
Dedicated administrative professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Cactus Flower Florists
03.2022 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Customer Service Cashier
Albertsons
07.2018 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Science - Accounting And Finance
Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ05.2025
Skills
- Administrative Support
- Documentation and Recordkeeping
- Time Management
- Verbal Communication
- Organization skills
- Microsoft Word
- Microsoft Excel
- Data Entry
- Telephone Etiquette
Affiliations
- Student member of the Arizona Society of Certified Public Accountants
- Club member of Collegiate DECA at Scottsdale Community College
Timeline
Sales Supervisor
Cactus Flower Florists
03.2022 - Current
Customer Service Cashier
Albertsons
07.2018 - 03.2022
Associate of Science - Accounting And Finance
Maricopa Community Colleges, Scottsdale Community College
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