Dedicated Healthcare Professional skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Committed in serving fellow team members and patients with integrity and excellence.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Health Technician - Ophthalmology (40 hours/week)
U.S. Department of Veterans Affairs - VHA
French Camp, CA
09.2024 - Current
Maintain accurate patient records and update electronic health information systems.
Perform routine equipment calibration.
Utilize Microsoft Office Suite programs for documentation, analysis, and communication.
Utilize VA software systems including CPRS, JLV, ISS and Maximo.
Monitor clinic grids to ensure proper clinics are available for scheduling.
Inventory management. Ensure properly stocked medical and office supplies. Communicate with supply chain team as needed regarding items needed to replenish promptly. Coordinate with clinicians and leadership with new products requested for patient care and communicate with supply chain team for future inventory.
Coordinate with interdisciplinary team including clinicians, front office, pharmacy, optical service, and with VA team members at other sites to provide efficient patient services.
Knowledge of navigating CPRS system to thoroughly view patient’s chart and to assist with patient care such as, placing return to clinic orders for planned follow up appointments and receiving CPRS consults for timely scheduling coordination.
Facilitate virtual eye care services in telehealth clinic.
Knowledge of processing IT ticket request and biomedical equipment repair request. Identify when patient diagnostic equipment is not working properly, such as loading eye images to assist provider with eye diagnosis and treatment plan. Identify when patient equipment requires resolution if broken such as when exam chairs don’t retract properly for wheel chair patients causing safety concerns.
Document quarterly AED logs throughout various work areas.
Facilitate equipment relocation to increase patient care efficiency by submitting a Maximo request.
Inventory Manager
Zeiter Eye Medical Group
Stockton, CA
03.2017 - 09.2024
Provided administrative support tasks with multiple ongoing vendor payments and cost per case data, meeting deadlines.
Communicated with various vendors to ensure patient surgical care was met for a high volume outpatient surgery center.
Collaborated and communicated with the surgical administrator and chief operating officer in person, by phone, and by email.
Received and stocked all surgical inventory, updated computer database and proactively resolved any variances.
Established effective relationships with suppliers to ensure optimal service at competitive prices.
Tracked shipments from vendors for prompt resolution of any delays.
Regulated medication and biohazard waste.
Replenished anticipated expiring vital supplies from crash cart and AED device.
Monitored and ordered oxygen tanks, providing use for all surgical patients.
Created purchase orders for all maintenance services.
Created new company accounts in the contacts section of company program.
Environment of Care coordinator, responsible for monitoring daily alarm, lighting, building locks, and reporting.
Participated in quarterly team fire drills.
Former member of safety committee focused on quality assurance and performance improvement.
Recorded temperature and humidity throughout facility to ensure infection control and compliance.
Updated Safety Data Sheets with new medications or chemicals to provide workers material.
Monitored, eliminated, and reported all recalled medications promptly.
Provided Instructions for Use documents for medical devices to ensure user safety.
Conducted monthly credit card reconciliation for all items or services by detailed analysis. Reported credit card charge discrepancies.
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