Rozina Misganaw
Happy Valley
Summary
With a proven track record at Passion Residential Services LLC, I excel in delivering compassionate care and efficient time management. My expertise in elderly care and medical record-keeping, coupled with a commitment to emotional support, has significantly enhanced client well-being. Achievements include streamlining office efficiency and fostering strong patient relationships, showcasing my ability to blend hard and soft skills effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Caregiver Supervisor/Office Administrator
Passion Residential Services LLC
08.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Recorded status and duties completed in logbooks for management.
- Scheduled daily and weekly care hours for client caseload.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Led organization of annual corporate events, coordinating logistics to ensure seamless execution.
Caregiver
Orange Care LLC
12.2023 - 07.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
- Transported clients to and from medical appointments with safety and efficiency.
Caregiver Giver
Potomac Home Support, Inc.
02.2011 - 08.2014
- Assisted clients with daily living activities to promote independence and well-being.
- Provided companionship and support for maintaining emotional health.
- Administered medications as prescribed, ensuring adherence to schedules.
- Improved client satisfaction by addressing individual needs promptly.
- Monitored vital signs and reported changes to healthcare providers for proactive care.
- Enhanced quality of life with personalized care plans.
- Maintained a clean and safe environment, reducing risk of accidents.
- Prepared nutritious meals tailored to dietary requirements to enhance health.
- Engaged clients in social activities to foster mental stimulation.
- Assisted with personal hygiene tasks, promoting dignity and comfort.
- Supported families by providing respite care, reducing caregiver stress.
- Communicated effectively with healthcare teams to optimize client care plans.
Caregiving Manager
Coreena Nursing Care LLC
06.2010 - 03.2013
- Negotiated contracts with vendors, securing the best possible pricing for supplies and equipment without compromising quality or safety standards.
- Prevented and handled conflict by working with team towards solution.
- Maintained safe and secure environment for staff, residents and guests by following established safety standards.
- Conducted thorough assessments of potential new hires to ensure they possessed the necessary qualifications, skills, and fit for the company culture before extending employment offers.
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed all aspects of the client''s wellbeing.
- Maintained accurate records of client information, ensuring confidentiality while allowing easy access for authorized personnel when needed.
- Improved client satisfaction by developing and implementing personalized care plans for each individual.
- Organized regular team meetings to discuss progress toward organizational goals, address challenges, celebrate successes, and foster a sense of camaraderie among caregivers.
- Delegated assignments to appropriate individuals based on skills, roles and interests.
- Streamlined operations by optimizing communication channels between caregivers, clients, and families.
- Assessed clients and developed plans to meet needs.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed records in compliance with agency standards and regulations.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Communicated with patients, ensuring that medical information was kept private.
- Ordered all pharmacy supplies and kept check on inventory levels.
Care Manager
Grand Oaks Assisted Living Community
02.2010 - 11.2010
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
Education
Associate of Arts -
Montgomery College
Rockville, MD05-2016
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Patient care
- Emotional support
- Basic housekeeping
- Meal preparation
- Compassionate care
- Flexible schedule
- Dementia care
- Medical record-keeping
- Team collaboration
Certification
- First Aid Certification
- CPR/AED Certification
- [State] Driver's License
- Amazon Web Services (AWS) Certified Solutions Architect
- ServSafe Food Handler's Certification
- CNA
- OIS
Timeline
Caregiver Supervisor/Office Administrator
Passion Residential Services LLC
08.2024 - Current
Caregiver
Orange Care LLC
12.2023 - 07.2024
Caregiver Giver
Potomac Home Support, Inc.
02.2011 - 08.2014
Caregiving Manager
Coreena Nursing Care LLC
06.2010 - 03.2013
Care Manager
Grand Oaks Assisted Living Community
02.2010 - 11.2010
- First Aid Certification
- CPR/AED Certification
- [State] Driver's License
- Amazon Web Services (AWS) Certified Solutions Architect
- ServSafe Food Handler's Certification
- CNA
- OIS
Associate of Arts -
Montgomery College
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