Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rozlyn Lim

Henderson,NV

Summary

Highly self-driven and proactive professional with a strong ability to work independently and take initiative in achieving goals. Extremely dependable, with the ability and the discipline to complete assigned tasks and often seeks improvement. Consistently demonstrates a results-oriented mindset, effectively managing time and resources to meet deadlines.

Overview

12
12
years of professional experience

Work History

Clerical Assistant

Henderson Justice Court
243 S Water St. Henderson, Nevada 89015
11.2023 - Current
  • Maintained confidentiality of sensitive court information while handling sensitive documents and communications.
  • Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
  • Maintained organized files and stocked supplies in order to support court staff needs to maximize performance
  • Composed case filings for the Civil department
  • Reviewed upward of 50-100 e-files a day on Courtview from Law offices to ensure documents are correct before accepting them into the Clark County's system.
  • Trained new clerical staff on office procedures, enhancing team productivity and knowledge sharing.

Customer Service Cashier

Friendly Donut House
856 S Boulder Highway
01.2014 - 12.2023
  • Maintained cleanliness and organization of service areas to enhance customer experience.
  • Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
  • Processed customer orders and accurately handled payment transactions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Master of Arts - International Criminology

University of Sheffield
Western Bank, Sheffield S10 2TN, United Kingdom
10.2022

Bachelor of Arts - Criminal Justice

Nevada State University
1300 Nevada State Dr. Henderson, NV 89002
05.2018

Skills

  • Communication Skills: Demonstrates excellent customer service skills Able to efficiently and effectively contact customers via telephone and email to ensure successful communication
  • Planning and Organizing: Proactively structures workload, streamlines legal documentation processes, and keeps case information organized to support attorneys and court staff with accuracy and efficiency
  • Team Player: Values teamwork and consistently mentors and uplifts colleagues
  • Systems Knowledge: Courtview, Adobe Acrobat, Microsoft Word

Timeline

Clerical Assistant

Henderson Justice Court
11.2023 - Current

Customer Service Cashier

Friendly Donut House
01.2014 - 12.2023

Master of Arts - International Criminology

University of Sheffield

Bachelor of Arts - Criminal Justice

Nevada State University
Rozlyn Lim