Liz Jose
Nashville,TN
Overview
13
13
years of professional experience
Work History
RESIDENCE DIRECTOR
Grove City College
08.2012 - 03.2023
- Managed extremely heavy workload with fast turnaround and customer satisfaction.
- Created employee manuals and handbooks.
- Streamlined annual task processes to improve efficiency and consistency.
- Processed student dietary restrictions and requests for dining services.
- Led bi-annual mental health trainings for staff and student leaders.
- Coordinated large educational events including annual programs on alcohol awareness and eating disorders.
- Responsible for apartment building of 210 college students.
- Hired, trained, and supervised teams of employees.
- Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
- Provided crisis management and intervention during emergency situations.
- Used various software interface systems to communicate about facility and personnel concerns throughout university.
- Mediated conflict to provide safe and secure environment for all residents.
- Spoke with parents of college students to resolve difficult situations.
- Fostered productive and supportive environment for academic and social success.
- Served on team of 12 amazing co-workers.
- Solved grievances and complaints by collaborating with administrators across university
GRADUATE ASSISTANT
Geneva College
08.2010 - 05.2012
- Taught 4 semesters of freshmen introduction-to-college course.
- Created and taught Professional Skills Development class to coach students in professional communication, dress, and interviewing.
- Coordinated with faculty members to develop course materials.
- Mentored numerous students individually and in groups.
- Graded assignments/exams and managed grade records in university software program.
- Co-led learning trip to Haiti of 20 college students.
Education
Master of Arts - Higher Education Administration, 4.0 GPA
Geneva College
Beaver Falls, PA05.2012
Bachelor of Arts - Religious Studies, Spanish, 3.7 GPA
Grove City College
Grove City, PA05.2010
Skills
- Detail Oriented
- Google Suite
- Microsoft Office
- Presenting and Teaching
- Professional Communication
- Event Planning
- Active Listening
- Crisis Response
- Highly Relational
- Adaptable and Flexible
Accomplishments
- College Varsity Water Polo
- Doula Training at Heart & Hands Doula Services
- Career Services Partner (2 years)
- Hosted Sex & Sexuality Groups (3 years)
- Female Employee Appreciation Committee (6 years)
- Women's Leadership & Encouragement Club Advisor (10 years)
Timeline
RESIDENCE DIRECTOR
Grove City College
08.2012 - 03.2023
GRADUATE ASSISTANT
Geneva College
08.2010 - 05.2012
Master of Arts - Higher Education Administration, 4.0 GPA
Geneva College
Bachelor of Arts - Religious Studies, Spanish, 3.7 GPA
Grove City College