Hi, I’m
Ronda Jenkins
Medina,TN
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
24
years of professional experience
Work History
Vallen Distribution Inc.
Site Manager
10.2022 - Current
Job overview
- Effectively manages P&L (Profit & Loss) statement of local integrated supply site ensuring that site meets or exceeds budgeted goal.
- Ensures sales and profitability goals for local integrated supply site(s) are achieved.
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.Enhanced project efficiency by implementing streamlined processes and procedures for site management tasks.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Interviewed, hired, and trained new workers.
- Created weekly and monthly reports and presentations for management team.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Vallen Distribution Inc.
Corporate Trainer
03.2022 - 10.2022
Job overview
- Boosted employee engagement by developing and implementing interactive training sessions.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Supported company growth by designing targeted training programs for new hires.
- Improved employee retention rates with ongoing professional development opportunities.
- Collaborated with department managers to identify skill gaps and develop tailored training solutions.
- Increased overall job satisfaction through the delivery of personalized career coaching sessions.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
- Maintained records on attendance and participation.
- Developed effective training manuals, modules and teaching aids.
Vallen Distribution Inc.
Customer Service Representative
03.2021 - 03.2022
Job overview
- Performed procurement activities to ensure the customer's current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen's purchasing strategies.
- Assessed existing orders to determine action for expediting or de-expediting for optimal delivery.
- Place purchase requisitions and vendor purchase orders.
Researched, assessed, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards. - Monitored the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items.
- Followed-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers.
- Communicated with vendors to resolve problems with timeliness and product quality.
- Maintained and cultivated relationships with one or more suppliers, vendors, and assigned customers.
- Researched and resolved account payables nonconformance with suppliers.
- Identified opportunities for and documented customer cost savings.
- Followed all Vallen and Customer Standard Operating Procedures.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained up-to-date knowledge of product and service changes.
Vallen Distribution Inc.
Senior Manager
07.2019 - 03.2021
Job overview
- Managed net profit, inventory levels, accounts receivable, and operating expenses
- Developed and planned strategies with each Site Manager to help achieve goals
- Made sure all cost savings are documented and approved by appropriate customer associate(s)
- Conducted periodic contract reviews for compliance to terms
- Measured customer satisfaction through surveys and observations
- Participated as required in new site implementations
- Coordinated activities with Administrative and Training Manager and Site Manager
- Assisted Site Managers with personnel issues, including communications with the Human Resources Manager.
Vallen Distribution Inc.
Site Manager
08.2013 - 07.2019
Job overview
- Effectively manages P&L (Profit & Loss) statement of local integrated supply site ensuring that site meets or exceeds budgeted goal.
- Ensures sales and profitability goals for local integrated supply site(s) are achieved.
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
- Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
- Managed change orders effectively, minimizing disruptions to project timelines and ensuring client satisfaction through prompt resolution of issues.
- Created weekly and monthly reports and presentations for management team.
DXP Enterprises
Buyer/Expeditor
04.2012 - 08.2013
Job overview
- Purchasing, replenishment, and sourcing for Distribution Center (Safety Products)
- Report Management (Back Order, Excessive Inventory, Stock Out, & Specials)
- Rebuilds/Invoice Reconciliation, vendor returns, etc
- Forecasting/Inventory Control
- Provided excellent customer services to vendors and clients
- Price Analysis/ New Item setup
- Reconciling Inventory discrepancies.
CVS Pharmacy
Pharmacy Technician/Pharmacy Technician Internship
04.2010 - 04.2012
Job overview
- Assist pharmacist in labeling and filling prescriptions.
Tacony Corporation, Inc.
Buyer/Planner
09.2008 - 05.2009
Job overview
- Forecast Analysis, purchasing and replenishment (Commercial Floor Care)
- Inventory Control
- Provided excellent customer services to vendors and clients
- Price Analysis/ New Item setup
- Reconciling Inventory discrepancies/Cycle Counts
- Successfully expedited and tracked all purchase orders (current & past due)
- Defective Product Claims/Freight Negotiation.
Fleming Companies
Buyer/Inventory Specialist
05.2000 - 05.2003
Job overview
- Successfully purchased and replenished multiple divisions
- Maintained 97% Service Level and Team Trainer for new recruits for E3 Trim
- Start up buyer for all new divisions that were opened
- Received Circle of Excellence Award for high turns and low shrinkage
- Successfully expedited and tracked all purchase orders, current and past due
- New vendor set up, item set up, entered bill backs, and price reductions
- Provided excellent customer services to vendors and clients.
Truco Enterprises, Inc.
Forecast Analyst/Inventory Manager
06.2003 - 10.2005
Job overview
- Forecast Analysis, purchasing, and replenishment (buckets, film, flour, etc.)
- Successfully reduced inventory and shrinkage for this $60M company
- Streamlined warehouse operations by assigning bin numbers, cycle counts, and helped to incorporate better receiving and shipping policies
- Inventory Control for 7 plants and load management
- Conducted cycle counts, yearly inventory, and new item setup
- Vendor Communication/Customer Service.
Enkei International, Inc.
Purchasing Coordinator
10.2005 - 04.2007
Job overview
- Forecast Analysis, purchasing and replenishment (Automobile wheels)
- Inventory Control and invoicing
- Provided excellent customer services to vendors and clients
- Price Analysis/ New Item setup
- Reconciling Inventory discrepancies/Cycle Counts
- Successfully expedited and tracked all purchase orders (current & past due)
- Defective Product Claims/Freight Negotiation.
Education
Kaplan University, Davenport, Iowa
BS Health Care Administration
University Overview
Status: In process
Everest College Mid-Cities, Arlington, Texas
Certified Pharmacy Technician
06.2010
University High School, Waco, TX
High School Diploma
06.1989
Skills
- Management
- Staff Management
- Site Management
- Customer Relationship Management
- Employee Development
- Schedule Management
- Hiring and Training
- International Purchasing and Replenishment
- Supply Ordering
- Inventory Management
- Forecast Analysis
- Records Management
- Storeroom Management
- Team Leadership
- Coaching and Mentoring
- Contract Management
- Documentation Management
- MS Office
Timeline
Site Manager
Vallen Distribution Inc.
10.2022 - Current
Corporate Trainer
Vallen Distribution Inc.
03.2022 - 10.2022
Customer Service Representative
Vallen Distribution Inc.
03.2021 - 03.2022
Senior Manager
Vallen Distribution Inc.
07.2019 - 03.2021
Site Manager
Vallen Distribution Inc.
08.2013 - 07.2019
Buyer/Expeditor
DXP Enterprises
04.2012 - 08.2013
Pharmacy Technician/Pharmacy Technician Internship
CVS Pharmacy
04.2010 - 04.2012
Buyer/Planner
Tacony Corporation, Inc.
09.2008 - 05.2009
Purchasing Coordinator
Enkei International, Inc.
10.2005 - 04.2007
Forecast Analyst/Inventory Manager
Truco Enterprises, Inc.
06.2003 - 10.2005
Buyer/Inventory Specialist
Fleming Companies
05.2000 - 05.2003
Kaplan University
BS Health Care Administration
Everest College Mid-Cities
Certified Pharmacy Technician
University High School
High School Diploma
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