Ruba Khan
Ronkonkoma,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Security Officer
Allied Universal
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle.
- Checked and verified photo identification prior to granting facility access.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Front End Supervisor
Job Lots
11.2021 - 02.2022
- Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Managed customer complaints and rectified issues to complete satisfaction.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Processed refunds for worn, damaged, and broken merchandise.
Auditor/Inventory Associate
RGIS Inventory
08.2021 - 11.2021
- Tracked inventory usage, documented discrepancies and maintained overall count.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Performed scheduled inventory counts and supply audits.
Customer Service Cashier
McDonald's, PDI FOODS
10.2019 - 03.2020
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2025
High School Diploma -
Sachem High School East
Farmingville, NY06.2021
Skills
- Opening and Closing Procedures
- Handling Complaints and Inquiries
- Computer Proficiency
- Handling Complaints
- Customer Service Management
- Fluent in English, Hindi, and Urdu
- Cash Register Operations
- Safety and Security
- Criminal Law Knowledge
- Report Writing
- Crime Prevention Methods
- Security Guard License
Timeline
Security Officer
Allied Universal
02.2022 - Current
Front End Supervisor
Job Lots
11.2021 - 02.2022
Auditor/Inventory Associate
RGIS Inventory
08.2021 - 11.2021
Customer Service Cashier
McDonald's, PDI FOODS
10.2019 - 03.2020
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Sachem High School East
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