Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information
Timeline
Generic

Ruben Arzola

Phoenix,AZ

Summary

10 Years of experience results-driven management professional with experience leading teams, optimizing operations, and driving business growth. Skilled in strategic planning, process improvement, and team development, with a proven track record of increasing efficiency and enhancing productivity. Adept at building strong teams, fostering positive workplace cultures, and delivering results in fast-paced environments. Committed to continuous improvement and achieving organizational goals.

Experienced with operational management, ensuring smooth day-to-day operations and enhanced productivity. Utilizes strategic planning and resource allocation to drive efficiency. Track record of fostering teamwork and managing dynamic environments effectively.


Professional with strong background in managing detail-oriented tasks, ensuring high standards and impactful results. Expertise in team collaboration and adapting to changing requirements, delivering reliable and consistent performance. Skilled in overseeing workflow, quality control, and maintaining operational efficiency, valued for dependability and focus on achieving outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Assistant Operations Manager

Edge Building Service
09.2021 - Current
  • Implement and maintain all necessary programs to achieve Corporate Mission and goals
  • Will work in close contact with the on-sight directors and clients in achieving long-term successful relationship with clients
  • Supervise, facilitate and coordinate key personnel and technical/operational processes to ensure internal and external customer satisfaction
  • Provide daily administrative oversight of the project including all internal business functions: budgeting, accounting, human resources, facilities support and equipment
  • Identify problems and solutions to ensure that customer needs are met
  • Foster problem resolution across core team by deciphering relevant and important facts and information to drive tangible solutions
  • Deliver instructions in a clear, concise manner, providing backup materials and documentation when necessary
  • Perform quality audits and inspections to specifications
  • Ensure contractual requirements are met
  • Provide reports to and coordinate with supervisors to ensure proper corrective actions are taken
  • Manage the online quality control management system
  • Maintain reports and inspection documentation; present findings, reports, and program summary in formal meeting with client each quarter
  • Demonstrate high energy, mobility, initiative, and drive to enhance operations and achieve financial and organizational success
  • Travel occasionally to support corporate needs and attend functions

Detail Manager/ Auto body man -Painter

UCARS
09.2020 - 12.2024
  • Manage 500 Vehicles fleet for rentals for rideshare platform
  • Inspect all vehicles before going out
  • Order supplies and parts for inventory
  • Keep list of parts for fleet and rental customers
  • Inspect, analyze, troubleshoot, diagnose and perform minor and/or complex repairs for all cars and trucks
  • Disassemble, repair and re-assemble of Cars and light Truck components
  • Do minor paint and bodywork
  • Remove doors and bumper for full paint jobs
  • Scuff and sand bodywork for filler and primer
  • Deniable and dirt from final work and buff out imperfections if needed

Floor Technician

Allied Universal Security Services, Systems and Solutions
06.2020 - 09.2021
  • Go to different job sites each night
  • Maintains daily upkeep of assigned area
  • Perform cleaning and maintenance of all floors: tile, carpet, and brick flooring Complete work assignments in a timely manner
  • Utilize the appropriate chemicals and supplies according to procedure
  • Use and maintain equipment properly
  • Finalized Work orders and make sure each job was performed correctly

Detailer Supervisor/Painter

Smileys Lifting Solutions
10.2015 - 06.2020
  • Responsible for detailing crew for washing both incoming and current semis and cranes-(Ken worth, Terra's, Sterling, International, Freight liner) assign crew fleet on daily assignments
  • Identifying mechanical and cosmetic problems, driving/delivering the cranes to the appropriate repair facility and/or possibly fixing minor fixes
  • Repair small scratches redoing texture on ABS plastic, repair fading interior plastic or color change on vinyl or leather
  • Fleet and Semi's aluminum Machine sanding and polishing with rouge bars
  • Prep parts and cranes for painting
  • Preparing vehicles for customer delivery

Groundskeeper/Foreman

Glendcorft retirement center
04.2012 - 10.2015
  • Mowing grass, trimming plants and trees, use leaf blower for cleanup, power wash hard stain and heavy duty cleaning, install turf grass fertilized with mulch, grass seed diachronic with spreaders, weed eating, ladder for high spots, digging trenches, plant flowers and trees up to 36 gallon, some irrigation, driving ford f550 dump truck, work orders

Detail Manager

Plaza Motors Inc Used High end/ Luxury Cars
05.2014 - 05.2015
  • Manage buying/ bidding auctions cars from auctions
  • Give daily task to detailing team member's
  • Thoroughly detailing vehicles upon their arrival, Washing both incoming and current inventory on a regular basis
  • Maximizing the use of space and maintaining the dealership lot, this includes rearranging cars on a regular basis
  • Preparing vehicles for customer delivery
  • Help Transporter with off/on ramp delivery

Janitorial Manager

General Dynamics Information Technology
10.2010 - 04.2012
  • Drive to each account to check on janitors work and help with training as needed
  • Send emails and pictures of before and after to project manager for approval
  • When short on staff Clean and maintain facilities including bathrooms, Offices, Laboratories, rooms and cafeteria
  • Stocked and maintain all personal use items
  • Auto Scrubs the tile floors and mop the areas
  • Make sure all lights are turned off and thrash is taken out by the end of the shift
  • Help all workers at the facilities with any cleaning task that's needed/required

Detail Manager

Arizona Collision center
04.2008 - 04.2012
  • Clean and maintain outside parking lot, Responsible of detailing incoming/outgoing customers vehicles, wet sanded all freshly painted parts and whole vehicles
  • Keep work area and showroom neat, Keep track of used/buying supplies inventory per job used

Painter Helper/ Detailer

Roys Auto body
06.2005 - 04.2008
  • Park and secure cars at closing
  • Keep shop and work areas free of trash, parts and safety hazards
  • Clean wash and Detail vehicles
  • Help Painter Paint surfaces of vehicles using spray-painting equipment
  • Inspect panels to be painted for body repair, prepping and/or buffing defect
  • Sand, mask, blend, and polish finish to match surrounding areas
  • Using a brush, apply or retouch paint as necessary

Education

Associate - Engineer

Glendale Community College
Glendale, AZ
05.2011

High school diploma - basic

La Joya Community High School
Avondale, AZ
04.2008

Skills

  • Team management
  • Customer service
  • Painting
  • Auto Body Repair
  • Facilities maintenance
  • Groundskeeping
  • Quality Audits
  • Detailing
  • Commercial Cleaning
  • Automotive Repair
  • Dealership experience
  • Management
  • Budgeting
  • Custodial experience

Certification

  • Certification OPS Supervison, 08/01/24
  • Certification Accident Prevention and Investigation Occupational Systems, 08/01/24
  • Certification Operations Management (OPS), 08/01/24
  • Owners Pride Certification Ceramic Authorized Installer, 01/01/24
  • FlexiShield PPF Authorized Installer, 11/01/21
  • Driver's License
  • ASE Certification
  • Trauma & Crime Scene Cleanup Training, 02/01/24 to 02/01/26
  • OSHA Hazard Communication, 02/01/24 to 02/01/26
  • IDA Detailer Certifications, 01/01/20 to 01/01/22

Personal Information

Work Permit: Authorized to work in the US for any employer

Additional Information

10 years of experience results-driven management professional with experience leading teams, optimizing operations, and driving business growth. Skilled in strategic planning, process improvement, and team development, with a proven track record of increasing efficiency and enhancing productivity. Adept at building strong teams, fostering positive workplace cultures, and delivering results in fast-paced environments. Committed to continuous improvement and achieving organizational goals.


19 years experience in various shops and private customers. Interior cleaning dashboard, door jambs, windows, carpet shampooing, carpet extractor changing cabin filter cleaning and treating leather and vinyl exterior cleaning with 2 bucket wash method, Machine sanding and polishing with cerium oxide removing scratches from glass. Waterless and rinseless washes without damaging paint, Machine Polishing with rotary and DA polisher with proper steps, paint correction, wet sanding (color sand), Fleet and Semi's aluminum Machine sanding and polishing with rouge bars. Preparing vehicle for Ceramic coating Engine bay detail, clay barring, and Trim restoration, Headlight restoration and OEM touch up paint., 


8 Years experience prepping and painting, minor dent repair, prepping vehicle for painting (Body work, primer, base coat, clear coat, wet sand and polishing) wheel restoration (Curb damaged, peeling clear coat) minor repairs with body fillers fiberglass and epoxy.


 6 Years experience. Repair small scratches redoing texture on ABS plastic, repair fading interior plastic or color change on vinyl or leather. Remove and install new carpet, soundproof door panels and trunk with dynomat fatmat, or second skin epoxy spray. Stereo system installs (Double dins, subwoofers, equalizers, amps internet routers) fiberglass sub boxes and minor customizations, Cutting, stripping and soldering different wire gauges Volt meters, Interior LED and Undercarriage.


12 Years experience. Manage upset customers, conflicts and challenging situations, deliver outstanding service, exceed expectations and build long term, work in groups and self directed environments, greeting customers, cleaning the store, stock merchandise, inventory ordering and checking, up sales and promoting., 8 Years experience. Sanitation, Landscaping, Power washing and Window cleaning: Excellent communication and teaching skills, self-motivated, well organized, Take out trash, sweep and mop floors, commercial carpet extractor, able to plant trees, flowers and build ponds, retaining walls patios, foundation beds and dirt work. Clean professionally windows Knowledgeable in maintaining and operating heavy equipment including diesel pressure washer, side by side, excavator, trucks and trailer, tractors, sod cutter, trencher, chainsaw., Valid driver license, DPS clearance, Food handler, IDA Detailer Certification

Timeline

Assistant Operations Manager

Edge Building Service
09.2021 - Current

Detail Manager/ Auto body man -Painter

UCARS
09.2020 - 12.2024

Floor Technician

Allied Universal Security Services, Systems and Solutions
06.2020 - 09.2021

Detailer Supervisor/Painter

Smileys Lifting Solutions
10.2015 - 06.2020

Detail Manager

Plaza Motors Inc Used High end/ Luxury Cars
05.2014 - 05.2015

Groundskeeper/Foreman

Glendcorft retirement center
04.2012 - 10.2015

Janitorial Manager

General Dynamics Information Technology
10.2010 - 04.2012

Detail Manager

Arizona Collision center
04.2008 - 04.2012

Painter Helper/ Detailer

Roys Auto body
06.2005 - 04.2008

High school diploma - basic

La Joya Community High School
  • Certification OPS Supervison, 08/01/24
  • Certification Accident Prevention and Investigation Occupational Systems, 08/01/24
  • Certification Operations Management (OPS), 08/01/24
  • Owners Pride Certification Ceramic Authorized Installer, 01/01/24
  • FlexiShield PPF Authorized Installer, 11/01/21
  • Driver's License
  • ASE Certification
  • Trauma & Crime Scene Cleanup Training, 02/01/24 to 02/01/26
  • OSHA Hazard Communication, 02/01/24 to 02/01/26
  • IDA Detailer Certifications, 01/01/20 to 01/01/22

Associate - Engineer

Glendale Community College
Ruben Arzola