Ruben Betancourt

Elyria,OH

Summary

Proactive, hardworking, and meticulous manager with proficiencies in multi-tasking, inventory control, customer service, and improving team efficiency.

My strong organizational abilities and conflict resolution skills ensured smooth operations and positive customer interactions, showcasing my commitment to operational excellence and superior service.

Overview

years of professional experience

Work History

Night Manager

Dollar Tree

11.2021 - 08.2024

Unloaded items and goods from trucks into main storage area for transfer to shelves.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
Greeted customers entering store and responded promptly to customer needs.
Assisted customers with returns, refunds and resolving transaction issues.

Team Member

Roosters Steak & Chops

05.2018 - 10.2018

Checked building to confirm maintenance and cleaning met code and regulations.
Learned all required tasks quickly to maximize performance.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Handyman Helper

J's Maintenance

04.2016 - 04.2018

Performed basic landscaping tasks, such as mowing, snow shoveling, gardening, pulling weeds, and watering lawns for various hotels around the area.
Maintained safe pool water quality levels using different chemicals.
Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
Performed minor wall repair, installed drywall, and applied wallpaper.
Built and repaired decks, fences and sheds to improve overall appearance of homes.
Responded to maintenance requests with great speed and efficiency.

Greenhouse Attendant

Shaws

09.2014 - 09.2016

Transplanted seedlings and young plants to promote growth and prepare plants for sale or transfer to other locations.
Water, pruned and groomed plants and trees to maintain health and attractiveness.
Inspected plants to identify for signs of disease or infestation and address problems early.
Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
Planted a variety of seeds.

Education

Associates Degree in General Studies

Klamath Community College

Klamath Falls, OR

07.2020

Skills

Bank Deposit Preparation
Guest Relations
Conflict Resolution
Warehouse Organization
Assignment Delegation

Stock replenishment
Logistics understanding
Organizational abilities
Shelf Stocking
Truck loading

Timeline