I'm a strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Night Manager
Baymond by Wyndham
11.2023 - Current
Created nightly shift task lists to assign duties to each employee.
Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
Conducted nightly inventory management procedures to track sales and stock levels.
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Increased customer service ratings through personable service.
Housekeeper
Brighter Dayz Cleaning Services
05.2020 - Current
Adhered to professional house cleaning checklist.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Verified cleanliness and organization of storage areas and carts.
Disposed of trash and recyclables each day to avoid waste buildup.
Streamlined weekly cleaning schedule for 10 employees.
Customer Service Representative at Wyndham Worldwide – Wyndham Rewards (Email)Customer Service Representative at Wyndham Worldwide – Wyndham Rewards (Email)