Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruben De Leon

San Antonio

Summary

Experienced technician considered knowledgeable in maintenance and installation services. Demonstrating keen sense of urgency to every customer. Pursuing role where hard work and dedication will be highly valued. Service-oriented individual with more than 10 years working as technician for a communication organization. Determined and experienced in diagnosing issues and performing repairs.

Overview

14
14
years of professional experience

Work History

Technician Level I-VI

Time Warner Cable/Spectrum
03.2014 - Current
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Inspect equipment on a regular basis in order to ensure proper functioning.
  • Drive crew trucks to and from work areas.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Collaborate with other workers in order to locate and correct malfunctions.
  • Communicate with bases, using a telephone to receive instructions or technical advice, or to report equipment status.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.

Entry Level Technician

Tradestar Inc
06.2012 - 03.2014
  • Install servers, bolt down and run fiber and copper wires in order for servers to operate effectively.
  • Build infrastructure for networks; 4 post racks, wire managers, install fiber boxes that communicate with servers, install fiber runners for fiber optics, install flex tray for copper wire.
  • Inspect installation sites and study work orders to determine materials requirements and installation procedures.
  • Terminate cat 6 twisted pair copper wire, test cat 6 twisted pair with cable analyzer.
  • Worked at SN 1-3 doing maintenance on server racks and infrastructure, removing/installing wires and fibers.
  • Checked to make sure temperature for servers was adequate to prevent malfunctions.
  • Received work orders from facility maintenance and engineers for work needed to be completed.
  • Help facility technicians do preventative maintenance on data center electrical and mechanical equipment.

General Laborer

Guyco Inc
03.2011 - 02.2012
  • Select tools, equipment, aor materials from storage and transport items to work site.
  • Collaborate with workers and managers to solve work-related problems.
  • Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes.
  • Provide assistance to craft workers, such as carpenters, plasterers, or masons.
  • Apply caulking compounds by hand or caulking guns to protect against entry of water or air.
  • Clean or prepare construction sites to eliminate possible hazards.
  • Clean work areas, machines, or equipment, to maintain a clean and safe job site.

Education

High School Diploma -

Frank M Tejeda Academy
San Antonio, TX

Skills

  • Effective communication
  • Proficient in computer applications
  • Effective troubleshooting
  • Strong performance in high-stress situations
  • Bilingual in Spanish and English
  • Effective conflict resolution
  • Strong adaptability
  • Strong self-motivation
  • Consistently reliable
  • Delivers results in high-pressure environments
  • Multitasking and organization
  • Attention to detail

Timeline

Technician Level I-VI

Time Warner Cable/Spectrum
03.2014 - Current

Entry Level Technician

Tradestar Inc
06.2012 - 03.2014

General Laborer

Guyco Inc
03.2011 - 02.2012

High School Diploma -

Frank M Tejeda Academy

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