Summary
Overview
Work History
Education
Skills
Websites
Hobbies
Languages
Timeline
Hi, I’m

Ruben Duque

Sales Development Representative
Atlanta,GA
Ruben  Duque

Summary

Sales Development Representative with experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. As a member of the Sales Development team. My mission is to play critical role in the growth of the organization. Collaborating with sales and marketing to nurture leads and set qualified discovery calls that ultimately lead to new business and revenue. My responsibilities include building revenue pipeline by setting introductory meetings with target influencers and key decision makers, researching and building new and existing accounts through outbound calling efforts and strategic email and social campaigns, and engaging with prospects by phone and/or email. Enterprising Sales Development Representative with vast experience in sales and customer service. Expert in developing sales strategies and techniques and using CRM systems. Focuses on identifying new sales opportunities to increase customer retention.

Overview

1
year of professional experience

Work History

Snowflake

Sales Development Representative
10.2022 - Current

Job overview

  • Fostered relationships with customers through effective communication and quick response, resulting in the expansion of client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built and managed accurate sales pipeline to maintain high volume of activity.
  • Established relationships with prospects and customers to promote product understanding and drive sales growth.
  • Collaborated with marketing and product teams to stay up-to-date with new product launches and promotional activities.
  • Design strategies to break into an emerging Market ( LATAM )
  • Managed over 30 calls per day, 100+ emails weekly, and over 100+ Activities on LinkedIn

Multigla Services

Process Executive
03.2022 - 10.2022

Job overview

  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Evaluated ongoing processes for possible enhancements and beneficial changes to best practices.
  • Created reports, presentations and other materials for executive staff.
  • Answered telephone or online requests and completed interactions quickly to meet productivity goals.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Education

Chattahoochee Technical College
Marietta, GA

No Degree from Marketing

University Overview

Universidad Alejandro De Humbolt
Valencia - Venezuela

No Degree from International Business

University Overview

Skills

  • New Market Research
  • Regional Accounts
  • Effective Customer Communication
  • Social Media Networking
  • Sales Representative Scheduling
  • Sales Team Collaboration
  • Pipeline Growth
  • CRM's ( Salesforce, Monday, Outreach, Lusha, Zoominfo )

Hobbies

Hobbies

Engaging in various sports such as soccer, pickle-ball, tennis, and ping-pong has been a significant aspect of my life. Beyond serving as a means of physical activity, it has also nurtured my competitive spirit. In my personal time, I have a keen interest in the culinary arts, relishing the opportunity to experiment with new recipes and flavors. Additionally, I enjoy spending time with my loved ones, whether that be embarking on outdoor adventures or simply enjoying each other's company. Connecting with nature is particularly meaningful to me, as I find solace in the beauty and tranquility of the natural world.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Development Representative
Snowflake
10.2022 - Current
Process Executive
Multigla Services
03.2022 - 10.2022
Chattahoochee Technical College
No Degree from Marketing
Universidad Alejandro De Humbolt
No Degree from International Business
Ruben DuqueSales Development Representative