Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ruben Garcia

Riverside

Summary

Dynamic and reliable professional with extensive experience in customer service and dining area organization at Mission Inn Hotel & Spa. Proven ability to enhance guest experiences through attention to detail and effective team collaboration. Skilled in event setup and maintaining cleanliness, ensuring a welcoming environment for all patrons.

Overview

16
16
years of professional experience

Work History

Busser

Mission Inn Hotel & Spa
Riverside
08.2022 - 02.2025
  • Maintained cleanliness of dining areas and tables for optimal guest experience.
  • Took initiative to help others whenever necessary.
  • Engaged with guests to provide assistance and enhance their dining experience.
  • Organized utensils, glassware, and linens for efficient service flow.
  • Assisted servers by delivering food and beverages promptly to guests.
  • Monitored inventory levels of dining supplies and reported shortages.
  • Set up and broke down dining areas for special events and functions.
  • Bussed and reset tables in an orderly fashion.
  • Assisted in the preparation of large parties and special events to ensure smooth service.

Janitor, Busser & Dishwasher

Buffalo Wild Wings
Riverside
01.2022 - 05.2022
  • Maintained cleanliness of floors, restrooms, and common areas daily.
  • Restocked cleaning supplies and ensured adequate inventory levels.
  • Conducted regular inspections to identify maintenance needs or safety hazards.
  • Responded promptly to urgent cleaning requests from management or staff members.
  • Sweep, mop and vacuum floors of all areas.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Empty wastebaskets and trash containers.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.

Sales Associate

Men's Wearhouse
Riverside
12.2020 - 05.2021
  • Assisted customers in selecting formal attire and accessories for special occasions.
  • Maintained inventory levels by organizing stock and restocking merchandise as needed.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Processed sales transactions using point-of-sale systems efficiently and accurately.
  • Helped customers find specific products, answered questions, and offered product advice.

Service Lead

BevMo!
Corona
04.2019 - 07.2020
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Order Taker

Robertson’s Ready Mix
Corona
06.2018 - 09.2018
  • Processed customer orders accurately and efficiently in fast-paced environment.
  • Communicated effectively with customers regarding product availability and delivery schedules.
  • Maintained organized records of orders and customer interactions for reference.
  • Resolved customer inquiries and issues promptly to enhance service experience.
  • Took orders from customers over the phone and in person.
  • Provided excellent customer service by greeting customers warmly and addressing their needs promptly.

Salesman

Inland Empire Industrial Tool & Supply
Riverside
08.2014 - 02.2017
  • ily, 500 plus.
  • Assisted customers in selecting appropriate industrial tools and supplies.
  • Provided product demonstrations to educate clients on tool usage and features.
  • Maintained accurate inventory records of industrial tools and supplies.
  • Built relationships with clients to understand their specific tool needs.
  • Collaborated with team members to improve sales strategies and customer service.

Stockman

Walmart
Corona
06.2009 - 04.2010
  • Collected and organized shopping carts from parking lot to designated areas.
  • Collaborated with team members to ensure efficient cart retrieval processes.
  • Maintained a clean and safe environment for both customers and staff.
  • Provided excellent customer service by greeting shoppers and offering assistance.
  • Conducted routine inspections of carts for safety and functionality standards.
  • Followed company policies for handling lost or abandoned carts promptly.
  • Kept aisles neat and organized including sweeping floors where necessary.

Education

Diploma - Business Office Administration

UEI College
Riverside, California
02.2020

Diploma -

Lee V. Pollard High School
Corona, California
06.2010

Skills

  • Customer service
  • Attention to detail
  • Team collaboration
  • Dining area organization
  • Table resetting
  • Guest assistance
  • Event setup
  • Dining room cleaning
  • Positive attitude
  • Reliability and punctuality
  • Restaurant etiquette

References

Joseph S., (951) 235-2290, Mission Inn / Las Campanas Restaurant Manager

Timeline

Busser

Mission Inn Hotel & Spa
08.2022 - 02.2025

Janitor, Busser & Dishwasher

Buffalo Wild Wings
01.2022 - 05.2022

Sales Associate

Men's Wearhouse
12.2020 - 05.2021

Service Lead

BevMo!
04.2019 - 07.2020

Order Taker

Robertson’s Ready Mix
06.2018 - 09.2018

Salesman

Inland Empire Industrial Tool & Supply
08.2014 - 02.2017

Stockman

Walmart
06.2009 - 04.2010

Diploma - Business Office Administration

UEI College

Diploma -

Lee V. Pollard High School

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