Ruben Gonzalez
Sams Club
Corpus Christi,TX
7
years of professional experience
1
Language
Experienced retail leader with forklift, cart mule, and scissor lift certifications. Known for strong safety awareness, team leadership, and dependable support in fast-paced club operations.
Work History
Prepared Food Associate
9 Months- Prepared fresh food items following Sam's Club food safety and sanitation standards.
- Maintained clean prep areas, equipment, and serving stations throughout shift.
- Rotated merchandise and checked dates to support product freshness and quality.
- Assisted members with food selections and answered basic product questions.
- Refilled displays and monitored inventory to keep food areas stocked.
- Followed temperature control procedures for hot and cold food items.
- Labeled packaged items accurately to support compliance and organization.
- Supported team workflow by completing daily food service tasks efficiently.
- Prepared customized meals according to individual customer dietary needs and preferences, enhancing overall dining experience.
- Collaborated with fellow team members to ensure smooth operations during busy periods, reducing wait times for customers.
- Resolved customer complaints quickly and professionally, maintaining a positive brand image for the establishment.
Merchandising Lead
9 Months- Exhibited personal responsibility by taking ownership of assigned duties.
- Functioned efficiently in high-pressure, fast-paced work settings.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across the nightss and weekends.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Loaded and unloaded merchandise trailers.
- Forklift Certified.
- Was a part of the safety team ensuring forklifts remained fully operational.
- Submitted work order requests
- Would travel to different store locations to lead teams with remodels.
- Created floor plans and changes for new products.
- Lead teams during annual inventory
- Participated multiple times in the annual inventory
- Set up displays for holidays
Tire and Battery Center Team Leader
8 Months- Coached associates on procedures, safety expectations, and member-focused service.
- Supervised daily department workflows to maintain service standards and operational consistency.
- Resolved member concerns promptly while supporting positive shopping experiences.
- Trained new associates on register operations, merchandising, and club processes.
- Monitored inventory levels and coordinated replenishment to prevent stock shortages.
- Verified merchandise presentation and maintained organized salesfloor conditions.
- Coordinated task priorities with management to support efficient shift execution.
- Reinforced compliance with safety, cash-handling, and operational policies.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Had regular team meetings on zoom with Sams Club sales reps and vendors.
Tire and Battery Associate
3 Years 3 Months- Assisted members with product location, order pickup, and general service inquiries using courteous communication.
- Processed transactions accurately at register while following cash handling and checkout procedures.
- Supported daily store operations by stocking merchandise, organizing displays, and maintaining sales floor readiness.
- Maintained clean, safe department conditions by completing routine housekeeping and hazard checks.
- Trained new associates on department procedures, member service standards, and operational expectations.
- Monitored backroom organization, supporting efficient receiving, storage, and merchandise replenishment activities.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines.
- Completed remodels.
- Build displays for sales floor.
- Assisted merchandise team with stocking and zoning during busy hours.
Member Assistant
1 Month- Assisted members with account, service, and merchandise inquiries, delivering accurate support at front-of-club areas.
- Verified receipts and memberships at exits, maintaining security and smooth member flow.
- Resolved routine service issues by coordinating with departments and escalating complex concerns appropriately.
- Supported self-checkout operations, guiding members through scanning, payment, and transaction corrections.
- Assisted members with loading items in their vehicles.
- Ensured mobility carts were fully charged and operational.
- Kept cart bays full for members
- Cleaned perimeter of store during and after closing.
Maintenance Associate
1 Year 8 Months- Performed routine maintenance across sales floor, restrooms, and backroom areas to support safe operations.
- Performed routine maintenance across salesfloor, restrooms, and backroom areas to support safe operations.
- Replaced supplies and restocked custodial materials to prevent service interruptions.
- Sanitized high-traffic surfaces, carts, and common areas to maintain cleanliness standards.
- Was in charge of ordering supplies for the club back room.
- Regularly painted offices, yellow caution lines, areas around the store, inside and outside.
- Performed regular maintenance/fixed things around the store such as cart mule, floor scrubbers, paper towel dispensers, sinks, and shelves among other things.
- Kept forklifts clean and painted.
- Trained for floor sanding/ polishing.
- Sanded and polished the entire store and would regularly touch up areas as needed.
- Followed all Covid-19 protocols during the pandemic to ensure clean safe work environment.
Education
High School Diploma
Skills
Forklift Certified
Cart mule certification
Food safety compliance
Scissor lift Certification
Food Presentation
Accomplishments
- Associate of the year
- Associate of the Quarter
- Safety associate of the month 3 times
- Associate of the month 2 times
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Keeping the store painted/cleaned it was regularly complimented during store walks by Home office.
Associate of the year
I was awarded Associate of the year for being the only associate on the sales floor between 11:30-3:30 zoning the store/stocking, driving the forklift, loading and unloading the Trucks and members. Keeping the store clean throughout the day, while still performing my regular work duties, as well as submitting the store supplies in a timely manner ever week so all departments were able to have the supplies they needed to complete their duties,
regularly assisted with curbside, gathering orders and dispensing them to our members. Regularly assisted with levels in the front end collecting carts, jumping on the register and assisting cafe to make pizzas or run the register.
Languages
Spanish
Native or Bilingual
Timeline
Prepared Food Associate
Sams Club
01.2026 - CurrentRead More
Merchandising Lead
Sams Club
04.2025 - 01.2026Read More
Tire and Battery Center Team Leader
Sams Club
08.2024 - 04.2025Read More
Tire and Battery Associate
Sams Club
05.2021 - 08.2024Read More
Member Assistant
Sams Club
04.2021 - 05.2021Read More
Maintenance Associate
Sams Club
08.2019 - 04.2021Read More
Psja Bears High School
High School Diploma
Read More