Ruben Gutierrez
Carpinteria,CA
Summary
Self-motivated professional with broad expertise in lead generation, qualification and deal closing. Organized and detail-oriented. Thrives in high-pressure environments and meets challenging targets. Experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Development Representative 2
Procore Technologies Inc.
10.2022 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Utilized Salesforce to manage sensitive client information and update existing and new client profiles.
- Developed advanced understanding of products and services to react to customer objections, competitive questions, and other FAQs.
- Won new business by articulating full value of company's capabilities to prospects.
Operations Generalist
Procore Technologies Inc.
08.2021 - 10.2022
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Production Assembler
GIGAVAC
11.2020 - 08.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated production machinery safely to reduce workplace accidents.
Marketing Intern
Big Brother Big Sister
01.2021 - 05.2021
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Collaborated with team members to help expand marketing channels.
Education
Bachelor of Science - Health Science
California State University - Channel Islands
Camarillo, CA05.2022
Associate of Arts - Art & Humanities
Santa Barbara City College
Santa Barbara, CA05.2020
Associate of Arts - Science & Mathematics
Santa Barbara City College
Santa Barbara, CA05.2020
Associate of Arts - Social & Behavioral Science
Santa Barbara City College
Santa Barbara, CA05.2020
Skills
- Strategic Outreach
- Client Correspondence
- Client Needs Assessment
- Sales Representative Scheduling
- Interpersonal Communication Skills
- Process Improvement Initiatives
- Customer Service and Assistance
- Microsoft Project
Certification
- HSI - Basic Life Support
Timeline
Sales Development Representative 2
Procore Technologies Inc.
10.2022 - Current
Operations Generalist
Procore Technologies Inc.
08.2021 - 10.2022
Marketing Intern
Big Brother Big Sister
01.2021 - 05.2021
Production Assembler
GIGAVAC
11.2020 - 08.2021
Bachelor of Science - Health Science
California State University - Channel Islands
Associate of Arts - Art & Humanities
Santa Barbara City College
Associate of Arts - Science & Mathematics
Santa Barbara City College
Associate of Arts - Social & Behavioral Science
Santa Barbara City College
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