Ruben Jeraco Cabrera III
Dallas,TX
Summary
Immigration Officer with extensive experience in case management and compliance, adept at navigating evolving immigration laws. Proven ability to mentor new staff, maintain accurate documentation, and collaborate with federal agencies to resolve complex cases, ensuring high-quality service and operational efficiency.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Immigration Services Officer 2
USCIS, U.S. Citizenship Immigration Services
Irving, TX
06.2026 - Current
- Reviewed thousands of legal documents for accuracy and completeness during case processing and issuance of NTAs.
- Mastered NTA form requirements, facilitating timely submission of hundreds of cases to the courts.
- Researched and integrated recent developments in international immigration laws and policies to enhance case processing accuracy.
- Trained new staff on immigration policies, procedures, and adjudication of forms including I-601As, NTAs, and SEVIS BCU resolutions, ensuring compliance and operational readiness.
- Maintained case files and documentation in tracking systems for clear case status.
- Actively signed up for and completed leadership and development courses like the Ascent Program.
Immigration Services Officer GS 9 Step 1
Citizenship And Immigration Services
Irving, TX
08.2024 - 06.2026
- Adjudicating I-601A waivers for unlawful presence, analyzing eligibility based on statutory and regulatory criteria
- Conduct thorough reviews of applicants' supporting documentation, evidence, and ensuring compliance with the immigration laws and guidelines
- Investigate claims to extreme hardship to qualifying relatives and make sure that applicants have the necessary documentation to support the claims to hardship
- Collaborated with BCU and other federal agencies to resolve complex cases, ensuring compliance with legal standards and expediting adjudication processes.
- Conducted investigations and interviews to address illegal immigration cases involving falsified information on asylum, visa, or citizenship applications, supporting enforcement of immigration laws.
- Drafted detailed decision notices, including denials and RFE letters, articulating clear reasoning and enhancing communication with applicants/legal representatives to minimize additional RFE requests.
- Reduced case backlog by prioritizing and adjudicating cases pending for extended periods.
Immigration Services Officer GS 5 & GS 7
Citizenship And Immigration Services
01.2023 - 08.2024
- Monitored visa expiration dates with diligence and accuracy, taking action to ensure compliance
- Cooperated with FDNS on investigations of persons in violation of immigration or customs laws
- Mentored at least 10+ new officers, sharing expertise and knowledge to develop their skills in immigration services
- Utilized proprietary company software to update essential documentation and track expiration and renewal dates of various visas and other immigration documents
- Conducted investigations and interviews to pursue illegal immigrants with falsified information on applications for asylum, visas or citizenship
- Maintained comprehensive case records, ensuring precise documentation for regulatory compliance and facilitating future reference
- Collected and organized client documents for application submission, streamlining processing time and enhancing overall accuracy
- Conducted thorough background checks on applicants to maintain security and prevent fraud in the immigration system
- Participated in interagency meetings to discuss emerging trends in immigration enforcement activities, ensuring alignment between departments' goals and objectives
- Managed complex cases involving humanitarian considerations or legal complications, collaborating with attorneys as necessary
- Advised management on procedural updates based on evolving immigration policies, leading to more efficient operations
- Served as liaison between applicants and other government agencies when required for expedited processing or additional information gathering
- Supported clients throughout immigration process by addressing concerns and questions promptly, fostering positive relationships and trust
- Reduced case backlogs by prioritizing urgent cases and optimizing workload distribution among officers
- Contributed to policy development by staying informed on current immigration laws, trends, and issues affecting applicants
- Validated immigration documents for their N-400 and I-751 interviews
- Enhanced client satisfaction by efficiently processing immigration applications and providing timely updates on case status
- Developed strong interpersonal skills through regular collaboration with colleagues and clients. by building positive relationships with others
- Maintained a strong focus on detail while completing various assignments to ensure accuracy. while completing assignments
- Showed a proven ability to quickly learn new processes and adapt to changing environments.
- Acted as a team leader in group projects/DFO WRA, delegating tasks and providing feedback such as presentations for the entire field office/work events
- Learned and adapted quickly to new technology and software applications like STACKS, ELIS, CLAIMS3, ACCURINT/CLEAR, NEX-GEN, etc.
Behavior Detection Officer
Transportation Security Administration
05.2018 - 12.2022
- Coached team members on behavior detection policies and procedures to enhance operational compliance.
- Utilized quick decision-making skills and sound judgment to act in accordance with policies and procedures
- Responded accordingly to policies and appropriately dealt with suspicious behavior, items, and vehicles
- Deterred terrorist activity, violent attacks and other malicious acts through patrolling, searching for suspicion indicators and assessing threat potential
- Attended extensive behavior class, memorized all indicators verbatim, and be able to write/assess them properly
- Monitored use of data files and regulated access to protect secure information
- Collaborated with K9 explosives teams to enhance security measures.
- Cooperate with checkpoint supervisors and K9 teams to run Canine Enhanced Screening (CES)
- Watched decoy individuals with live explosives and made sure to help with K9 training in the most efficient manner
- Verified proper radio traffic to inform dispatchers and supervisors of pertinent incidents and activities
- Interviewed potential candidates during the hiring process for TSA
- Requested assistance of law enforcement and intelligence agencies
- Recommend improvements in security systems and procedures
- Performed risk analyses to identify appropriate security countermeasures
Transportation Security Officer
Transportation Security Administration
09.2015 - 12.2022
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons
- Conducted bag searches and performed pat downs to ensure secure and safe travel environment
- Provided top-notch protection for traveling public by conducting tests for explosives residue
- Identified and challenged potentially unauthorized individuals for screening and detention to prevent access to restricted areas
- Trained repeatedly on active shooter response strategies to prepare for potential security breaches
- Completed class to certify as Coach/Mentor and trained numerous TSOs
- Conducted covert testing and training of each checkpoint as both passenger and officer
- Threat Detection Award received in September 2017
- Supervised hazmat teams to ensure adherence to safety regulations and maintain compliance in terminals
- Created schedules for hazmat handlers and trained new team members on safety protocols.
- Making sure that all hazmat materials are disposed of according to regulations, labels are correct, and keeping track of voluntarily abandoned alcohol
Education
High School Diploma -
Sweetwater High School
Sweetwater, TX05-2009
Skills
- Legal compliance
- Document analysis
- Fraud detection
- Interagency collaboration
- Task Prioritization
- Time management
- Organizational Skills
- Multitasking Abilities
- Continuous Improvement
- Effective communication
- Detail orientation
- Problem-Solving
- Critical thinking
- Interview techniques
- Adaptability
- Team leadership
Certification
- Advanced Interview Techniques Training
- 10-week Ascent Leadership Program 2026
Timeline
Immigration Services Officer 2
USCIS, U.S. Citizenship Immigration Services
06.2026 - Current
Immigration Services Officer GS 9 Step 1
Citizenship And Immigration Services
08.2024 - 06.2026
Immigration Services Officer GS 5 & GS 7
Citizenship And Immigration Services
01.2023 - 08.2024
Behavior Detection Officer
Transportation Security Administration
05.2018 - 12.2022
Transportation Security Officer
Transportation Security Administration
09.2015 - 12.2022
High School Diploma -
Sweetwater High School