Ruben Mendes
Fort Lauderdale
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Multilingual communicator fluent in Portuguese, Spanish, and French.
Overview
14
14
years of professional experience
Work History
Sales Associate / Bag Specialist
Alo Yoga
Miami, florida
06.2025 - Current
- Consistently ranks among top performers in shoe and accessory sales, driving revenue and client retention.
- Trains and mentors team members on product knowledge, the Alo guest experience, and sales best practices.
- Provides a luxury, service-first experience, specializing in premium handbag sales and high-value transactions.
- Supports management with floor leadership, merchandising, and team motivation during peak business hours.
Sales Associate /Sales Floor Manager
Christian Louboutin
Paris, France
04.2015 - 11.2022
- Maintained visual merchandising standards to enhance store presentation.Oversaw daily floor operations, ensuring a seamless client experience and alignment with brand presentation standards.
- Trained and coached new sales associates, improving team performance and client engagement.
- Team Development: Train, motivate, and mentor staff to reach sales goals and performance targets.
Sales Associate
Sephora
Paris, France
03.2012 - 11.2014
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted customers in identifying products that meet their beauty needs and preferences.
- Maintained visual merchandising standards to ensure an appealing store environment.
- Collaborated with team members to achieve sales targets and promote product launches.
Education
High School Diploma -
Ecole De Commerce
Paris06.2012
Skills
- Leadership & Team Coaching
- Clienteling & Relationship Building
- Luxury Sales & Elevated Service
- Visual Merchandising & Brand Presentation
- Product Knowledge Expertise
- Performance-Driven Sales Strategies
- Adaptability & Collaboration
Languages
Portuguese
Native or Bilingual
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate / Bag Specialist
Alo Yoga
06.2025 - Current
Sales Associate /Sales Floor Manager
Christian Louboutin
04.2015 - 11.2022
Sales Associate
Sephora
03.2012 - 11.2014
High School Diploma -
Ecole De Commerce