RUBEN RODRIGUEZ
The Bronx,NY
Summary
Diligent with background in customer sales, known for consistently meeting and exceeding sales targets. Demonstrated ability to foster strong customer relationships and provide personalized service. Proven skills in communication and problem-solving, resulting in high customer satisfaction and retention.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
07.2024 - Current
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
- Recognized as a top performer within the sales team due to consistent achievements in meeting or exceeding targets month over month.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Service Aide
Lincoln Hospital Center
02.2022 - 07.2024
- Provided exceptional support to clients, addressing inquiries and resolving issues promptly.
- Conducted regular inventory checks, ensuring adequate supplies were always available for smooth operations.
- Collaborated with team members to ensure seamless service delivery and high-quality customer experiences.
- Efficiently managed high-pressure situations while maintaining a calm demeanor and delivering exceptional service.
Field Care Navigator
Essen Medical Associates
07.2020 - 01.2022
- Coordinated with multidisciplinary teams to provide holistic patient care.
- Developed personalized care plans tailored to individual patient conditions.
- Assisted patients in navigating healthcare systems to access necessary services.
- Maintained detailed documentation of patient interactions, treatment plans, and progress notes for accurate recordkeeping.
Maintenance Porter
Fieldstone Plaza
09.2019 - 04.2021
- Provided excellent customer service to residents and staff, addressing concerns and resolving maintenance problems efficiently.
- Performed cleaning and maintenance duties as directed.
- Maintained building exteriors for professional, clean presentation standards.
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
Education
High School Diploma -
Riverdale Kingsbridge Academy MS/HS 141
660 W 237th St 06-2019
Skills
- Product knowledge
- Sales negotiation
- Excellent communication
- Teamwork
- Multitasking Abilities
- Problem-solving
Certification
- Property and Casualty License - NY Department of Insurance.
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
State Farm
07.2024 - Current
Service Aide
Lincoln Hospital Center
02.2022 - 07.2024
Field Care Navigator
Essen Medical Associates
07.2020 - 01.2022
Maintenance Porter
Fieldstone Plaza
09.2019 - 04.2021
High School Diploma -
Riverdale Kingsbridge Academy MS/HS 141
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