Ruben Ruelas
253 San Juan Grade Rd, Salinas,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate to Supervisor
Work World
1390 Northridge Shopping Ctr Salinas, CA 93906
11.2020 - Current
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations
- Provided in-depth information on product features so customers could make educated buying decisions
- Greeted guests promptly with a positive attitude and asked open-ended questions to better understand shopping needs
- Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Answered questions about current promotions and resolved issues according to store policies
- Handled price checks, merchandise transfers and fitting room returns to keep the store orderly and efficient
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Handled shipment and emailed if any errors came with the shipment order, Sent out orders to other stores when needed.
Education
High School Diploma -
Everett Alvarez High School
Salinas, CA05.2020
Skills
- Sales expertise
- Customer assistance
- Money Handling
- Supervision and Training
- Cash register operation
- Retail sales
Languages
Spanish
English
Timeline
Retail Sales Associate to Supervisor
Work World
11.2020 - Current
High School Diploma -
Everett Alvarez High School