Ruben Ruiz
Spring Hill,Tennessee
Summary
Proven track record in enhancing customer experiences and improving service efficiency, notably at Parking Management Services. Skilled in water testing and pump maintenance, alongside exceptional team collaboration abilities. Achieved high satisfaction ratings through diligent work ethic and quick learning capabilities, directly contributing to increased operational excellence. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
7
7
years of professional experience
Work History
Valet
Parking Management Services
03.2023 - 05.2024
- Monitored and documented guest traffic flow in valet lot.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Answered guest's questions about property amenities and services.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
Instacart Shopper
Instacart
04.2020 - 10.2023
- Tracked substitutions and informed customers of changes.
- Consulted with customers on food selections and custom order requests.
- Noted customer special requests, preferences, and favorite products in CRM to enhance service and build brand loyalty.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Loaded and unloaded orders at customer's homes or locations.
- Worked productively with customers to meet order requirements and service expectations.
Pool Technician
Greater Nashville Pool Management
05.2023 - 08.2023
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
Stocker
Walmart
05.2022 - 08.2022
- Consistently lifted materials weighing as much as [Number] pounds.
- Greeted customers and directed to requested products.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers locate desired items and transfer oversized items to vehicles.
Busser
Grecian Pizzeria
01.2017 - 01.2019
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Cashier
McDonald's
08.2017 - 10.2017
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Criminal Justice
The University of Tennessee - Chattanooga
Chattanooga, TN05.2024
Skills
- Problem-Solving
- Team Collaboration
- Customer service and support
- Water testing
- Pump maintenance
- Hazardous Chemicals Handling
- Quick Learner
- Product restocking
- Equipment Operation
Timeline
Pool Technician
Greater Nashville Pool Management
05.2023 - 08.2023
Valet
Parking Management Services
03.2023 - 05.2024
Stocker
Walmart
05.2022 - 08.2022
Instacart Shopper
Instacart
04.2020 - 10.2023
Cashier
McDonald's
08.2017 - 10.2017
Busser
Grecian Pizzeria
01.2017 - 01.2019
Bachelor of Science - Criminal Justice
The University of Tennessee - Chattanooga
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