Ruben Sarmiento
West Covina,CA
Summary
Hands-on Parts Sales Manager monitoring performance indicators and researching sales trends to support sales and dispatch teams. Cultivated productive relationships, securing customer loyalty by generating repeat and new business. Mechanically inclined with good work ethic.
Customer-oriented parts manager with several years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in parts management.
Overview
2
2
years of professional experience
Work History
Parts Sales Manager
AutoZone
West Covina, CA
12.2021 - 06.2024
- Maintained accurate inventory records and monitored stock levels.
- Developed relationships with suppliers to ensure competitive pricing and timely delivery of parts.
- Created effective sales strategies to maximize profits.
- Organized regular training sessions for staff on product knowledge and customer service.
- Supervised daily operations of the parts department, including ordering, stocking, and selling of products.
- Provided excellent customer service by responding to inquiries in a timely manner.
- Processed payments from customers and updated financial records accordingly.
- Implemented promotional initiatives to increase sales volume and boost revenue growth.
- Ensured compliance with relevant regulations related to automotive parts sales.
- Generated weekly reports on sales performance for senior management review.
- Monitored competitor activities and adjusted pricing accordingly.
- Resolved customer complaints promptly and efficiently.
- Performed regular price checks to ensure competitive rates were maintained.
- Tracked orders through the supply chain process from purchase order placement until delivery at the store level.
- Assisted buyers in selecting appropriate products based on their needs.
- Prepared quotes for special orders as requested by customers.
- Managed returns of defective or incorrect items according to company policy.
- Recruited, trained, and supervised staff members within the Parts Sales Department.
- Monitored performance targets and sales metrics of sales team to monitor productivity.
- Executed product expertise and department process improvements to meet organizational goals.
- Inspired team members to top sales and service performance and engagement, cultivated exceptional passion to meet customer needs and achieved unprecedented staff retention.
Education
GED -
Yavapi Adult School
Prescott, AZ04-2003
Skills
- Warehouse management
- Operational efficiency
- Profit maximization
- Brand awareness
- Sales promotion
- Task delegation
- Pricing strategy
- Trade show participation
- Sales reporting
- Stock control
- Stock management
- POS systems operations
- Logistics planning
- Operations management
- Customer service
- Customer relations
- Returns processing
- Product promotion
- Staff training
- Profit and loss tracking
- Purchasing oversight
- Promotional planning
- Warehouse operations
- Inventory management
- Reviewing deliveries
- Inventory auditing
- Inventory restocking
- Ordering parts
- Improving customer satisfaction
- Purchasing strategies
Timeline
Parts Sales Manager
AutoZone
12.2021 - 06.2024
GED -
Yavapi Adult School