Ruben Silva

Interacting with people serve them treat them with kindness respect and dignity smiling listening to their likes taking orders by phone or personally making coffees and sometimes drinks ensure the tables are well clean and always making them return to our business and also see them as part of our own family

• Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
• Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
• Enhanced customer satisfaction by providing efficient and accurate transactions.
• Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
• Ensure all the coffees and specialties were made with accuracy and also all the proper procedures temperatures and exact amounts and correct times or grams of coffee on each of them in order to delight our customers and invite them to return again for the high quality of our coffees

• Maintained a clean and organized store environment, contributing to a positive customer experience.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled high volume transactions during peak periods without compromising service quality or accuracy.
• Operated POS terminals and cash drawer balancing.