Ruben Tabares
Berlin,MD
Summary
Dynamic professional with a proven track record in customer service and team leadership, notably at Berliner. Excelled in enhancing customer loyalty and streamlining operations, leveraging strong multitasking abilities and an engaging personality. Achieved significant improvements in customer satisfaction and operational efficiency, embodying reliability and effective communication.
Overview
16
16
years of professional experience
Work History
Bartender
Berliner
Washington, DC
04.2020 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Assistant Manager
The Shoe Company
Frederick, MD
08.2018 - 08.2019
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Wardrobe Consultant
Men's Wear House
Rockville, MD
07.2015 - 09.2017
- Streamlined wardrobe organization for clients, resulting in easier outfit selection and improved time management.
- Empowered clients by teaching them the principles of personal style, promoting self-expression through fashion choices.
- Improved client shopping habits by providing guidance on investment pieces versus fast-fashion buys based on their lifestyle needs.
- Maximized wardrobe versatility by creating mix-and-match outfits from existing pieces within the client''s closet.
Transportation Coordinator
Peapod
Gaithersburg, MD
03.2008 - 05.2009
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Determined most effective mode and routing of materials to customer locations and company facilities.
Assistant Manager
FYE - Lakeforrest Mall
Gaithersburg, MD
08.2006 - 02.2008
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
No - Businesses Management
Montgomery College
Rockville, MDYes -
Quince Orchard High School
Gaithersburg, MD05.1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
Languages
Spanish
Native or Bilingual
Timeline
Bartender
Berliner
04.2020 - 10.2022
Assistant Manager
The Shoe Company
08.2018 - 08.2019
Wardrobe Consultant
Men's Wear House
07.2015 - 09.2017
Transportation Coordinator
Peapod
03.2008 - 05.2009
Assistant Manager
FYE - Lakeforrest Mall
08.2006 - 02.2008
No - Businesses Management
Montgomery College
Yes -
Quince Orchard High School