Ruben Yanez
Brooklyn,NY
Summary
Dynamic professional with a proven track record at 1199 SEIU Child Care Funds, excelling in problem-solving and time management. Demonstrated ability to enhance team performance and streamline operations through analytical skills and Microsoft Office proficiency. Achieved significant improvements in member service efficiency and project success rates, underscoring a commitment to excellence and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Benefit Assistant
1199 SEIU Child Care Funds
01.2023 - Current
- Resolved cost disputes and discrepancies while ensuring timely follow-up with providers.
- Verify and update member eligibility for new and existing members, spouses, and dependents using V3.
- Ensured accurate status of member benefits by conducting thorough investigations.
- Assist in special projects and additional duties as assigned by management; i.e (creating an online form for members to change tax status on their voucher, Senior Manager's monthly reports, and etc.), with also contributing to the team goals and performance standards.
- Assist members in understanding their benefits options, providing clear explanations and guidance on available benefits.
- Review benefits submission for proper documentation. Validate member program usage. Research and follow-up with members' copayments, outstanding balances, and vendor disputes. Also respond to members' inquiries virtually, as well as in person.
Data Entry Clerk
1199 Seiu Benefit Funds
08.2022 - 12.2022
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Verify member eligibility for new and existing members, spouses, and dependents using V3.
IT Intern
2020 Engineering
03.2022 - 04.2022
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
- Provided technical support, resolving IT issues to maximize productivity for team members.
Education
Associate of Applied Science - Liberal Arts Math And Science
LaGuardia Community College Of The City University Of New York
Long Island City, NYBachelor of Science - Computer Science
Brooklyn College Of The City University Of New York
Brooklyn, NYHigh School Diploma -
Opol National Secondary Technical School
PhilippinesSkills
- Microsoft Office tools
- Problem solving
- Time management
- Multi-tasking
- Analytical skills
- Teamwork
Certification
- National Certification in Electronic
Languages
English and Tagalog
Timeline
Benefit Assistant
1199 SEIU Child Care Funds
01.2023 - Current
Data Entry Clerk
1199 Seiu Benefit Funds
08.2022 - 12.2022
IT Intern
2020 Engineering
03.2022 - 04.2022
- National Certification in Electronic
Associate of Applied Science - Liberal Arts Math And Science
LaGuardia Community College Of The City University Of New York
Bachelor of Science - Computer Science
Brooklyn College Of The City University Of New York
High School Diploma -
Opol National Secondary Technical School
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