Ruben Escobar
Alice,TX
Summary
Proven leader with extensive experience at the United States Postal Service, adept in staff training and safety training. Excelled in enhancing customer satisfaction and workplace safety, demonstrating exceptional decision-making and team collaboration. Skilled in OSHA standards, significantly improved compliance and operational efficiency without compromising service quality.
Overview
29
29
years of professional experience
1
1
Certification
Work History
T7 Lead Clerk & Office Safety Officer
United States Postal Service, USPS
12.2000 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Enhanced workplace safety by conducting thorough risk assessments and implementing corrective actions.
- Handled fragile or hazardous items carefully, adhering to established safety protocols.
- Trained new clerks on company safety procedures and guidelines.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Coached employees, managers, and executives on effective safety policies.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted regular office inspections, identifying potential hazards and ensuring prompt resolution.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Developed new training programs to address performance and knowledge issues.
- Improved safety compliance by creating comprehensive safety policies and procedures in alignment with OSHA regulations.
- Enhanced customer satisfaction by providing efficient and courteous service at the postal counter.
- Promoted USPS products and services to enhance revenue generation while fulfilling customer needs.
- Demonstrated adaptability by effectively managing multiple responsibilities simultaneously in a fast-paced environment without sacrificing precision or professionalism.
Correctional Officer IV
Texas Department of Criminal Justice
03.1996 - 12.2000
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Inspected work sites and crew trucks for contraband, cleanliness, and safety.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Completed intake paperwork, fingerprints, and searches.
Education
Bachelor of Arts - Occupational Safety And Health
Columbia Southern University
Orange Beach, AL02.2023
Associate of Arts - Occupational Safety And Health Technology
Del Mar College
Corpus Christi, TX05.2020
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Management
- Team Collaboration
- Staff Training
- Safety Training
- Scheduling
- Workplace inspections
- Decision-Making
- Staff Supervision
- Scheduling and calendar management
- Occupational health hazards
- OSHA standards and codes
Certification
Confined Space Entry & Rescue Competent Person
Excavation Competent Person
Hazardous Waste Operation & Emergency Response
Hazardous Materials Technician Level (40 hours)
Fire Safety Technician
Languages
Spanish
Professional Working
Timeline
T7 Lead Clerk & Office Safety Officer
United States Postal Service, USPS
12.2000 - Current
Correctional Officer IV
Texas Department of Criminal Justice
03.1996 - 12.2000
Bachelor of Arts - Occupational Safety And Health
Columbia Southern University
Associate of Arts - Occupational Safety And Health Technology
Del Mar College