Rubi Espinoza
Las Cruces,New Mexico
Summary
Personable and reliable with knack for maintaining cleanliness and order, coupled with positive, upbeat attitude. Possesses solid understanding of cleaning techniques and safety protocols, along with proficiency in using cleaning equipment and supplies. Aims to enhance overall cleanliness and comfort of establishment, ensuring welcoming environment for all.
Overview
13
13
years of professional experience
Work History
Housekeeping Lead
Ernest Health
01.2024 - Current
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
- Promoted sustainability initiatives through eco-friendly cleaning practices and green product choices.
- Coordinated with maintenance staff to address any necessary repairs or upkeep promptly within pariente rooms or common areas.
- Implemented inventory control systems for supplies and equipment, minimizing waste and ensuring availability when needed.
- Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
- Kept up-to-date knowledge on industry best practices through continuous professional development opportunities.
- Collaborated with other departments, establishing effective communication channels for seamless operations.
- Managed weekly scheduling of staff shifts while taking into account individual preferences and requirements.
- Conducted regular inspections to ensure adherence to safety, sanitation, and quality control guidelines.
- Facilitated team meetings for open communication among staff members and encouraged a collaborative approach to problemsolving.
- Ensured strict compliance with OSHA regulations pertaining to health and safety within the workplace environment.
- Assisted management in hiring decisions by conducting interviews and selecting qualified candidates for open positions.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Handled requests for extra linens, toiletries and other supplies.
Custodial Lead
Sodexo Facilities
04.2022 - 12.2024
- Company Overview: NMSU Campus
- Lead a team of custodians, clean common areas, coordinate the work of assigned employees, ensure safety, reporting to management, training staff, responding to work orders
- Supervised and assisted the custodial team during university games and regular scheduled hours.
- Provide great customer service to our customers
- Working with NMSU staff and pan am directors to provide the best experience to customers, during games and events.
- Responded quickly to emergency situations such as water leaks or spills, arranging immediate cleanup efforts while minimizing potential damage.
- Mentored new hires, fostering a supportive work environment that encouraged professional growth and development.
- Increased customer satisfaction by promptly addressing concerns related to facility cleanliness or maintenance issues.
- Collaborated with other department leads to develop strategies for improving overall facility appearance and functionality.
- Performed custodial duties to maintain area in clean and habitable condition.
Residencial Cleaning
M&R Cleaning Services
03.2012 - 03.2022
- Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility.
- Improved overall cleanliness by implementing efficient cleaning procedures and utilizing appropriate tools and equipment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Negotiated favorable contracts with external service providers, ensuring high-quality services at competitive rates.
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Enhanced client satisfaction with thorough attention to detail in all cleaning tasks, ensuring spaces were well-maintained and presentable.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resolving issues as needed.
- Developed strong relationships with vendors for cost-effective procurement of high-quality cleaning supplies and equipment.
Directors assistant/Cook
Kids Kountry Place
08.2017 - 06.2021
- Support the center Director in managing the day to day operation, taking the lead when the director was absent, ensure quality standard and work health and safety requirements are met
- Daycare cooks prepare, plan and clean up meals
- As a daycare cook I cooked breakfast, lunch and snacks for children
- Ensure proper food handling
- Sanitation and following food storage procedures
- Completes child care food program paperwork
Education
undergraduate - Hospitality Services Mgt-AA
Dona ana Community College
Las Cruces, NM02.2025
Diploma -
Organ Mountain High School
Las Cruces, NM05.2011
Skills
- Strong leadership
- Multitasking and prioritizing
- Teamwork and collaboration
- Professional and courteous
- Customer service
- Staff training and development
- Staff management
- Goal setting
- Strategic planning
- Shift scheduling
- Budget control
- Clear communication
Languages
Spanish
Professional Working
Timeline
Housekeeping Lead
Ernest Health
01.2024 - Current
Custodial Lead
Sodexo Facilities
04.2022 - 12.2024
Directors assistant/Cook
Kids Kountry Place
08.2017 - 06.2021
Residencial Cleaning
M&R Cleaning Services
03.2012 - 03.2022
Diploma -
Organ Mountain High School
undergraduate - Hospitality Services Mgt-AA
Dona ana Community College
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