Rubi Flores
Tomball
Summary
Detail-oriented Dental Office Coordinator experienced in patient coordination and appointment scheduling. Achieved efficient insurance claim follow-ups and verification processes through strong time management and organizational skills. Focused on enhancing patient finances and overall office productivity.
Overview
8
8
years of professional experience
Work History
Insurance Coordinator
Wonderland pediatric dentistry
Cypress
05.2023 - 05.2026
- Coordinated patient insurance verification and eligibility, ensuring access to dental services.
- Managed claim submissions and follow-ups, facilitating timely reimbursement from insurance providers.
- Assisted families in understanding insurance benefits and coverage options, enhancing their decision-making.
Receptionist
Hillwood family dental
Magnolia
10.2022 - 05.2023
- Greeted patients warmly while managing front desk operations to create a welcoming environment.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Scheduled appointments using dental management software for patient convenience.
- Answered incoming calls and efficiently directed messages to appropriate departments or personnel.
- Coordinated and managed appointment scheduling to ensure efficient patient flow.
- Welcomed visitors at the reception and offered assistance with their inquiries.
- Organized materials and tidied the reception area to create a welcoming environment.
Lead Front Desk Coordinator
Candid Smiles Dentistry
Cypress
02.2019 - 08.2022
- Insurance verification, pre-authorizations and claims.
- Insurance verification, per-authorizations and claims.
- Entered data, answered phone calls, and scheduled appointments to ensure smooth front desk operations.
- Managed aging accounts receivable to ensure timely follow-up.
- Processed collections of payments from clients and insurance.
- Contact: Dr. Minh Luu 281-836-3368
Cashier- Stocker
Dollar Tree
Tomball
11.2018 - 06.2019
- Processed shipments and organized stock shelves to ensure efficient product availability.
- Check out customers.
- Unloaded trucks and assisted customers with merchandise to enhance shopping experience.
- Processed customer transactions efficiently at register.
Education
Dental assistant -
Cypress Dental Assisting School
Cypress, TxHigh School Diploma -
Tomball Memorial High School
Skills
- OpenDental
- EagleSoft
- Denticon software
- Following up with insurance claims
- Insurance verification
- Electronic outbound billing
- Patient coordination
- Appointment scheduling
- Regulatory compliance
- Time management
- Analytical thinking
- Excel
- Word
- Organized
- Team Player
- Excel
Languages
- Spanish
- English
Timeline
Insurance Coordinator
Wonderland pediatric dentistry
05.2023 - 05.2026
Receptionist
Hillwood family dental
10.2022 - 05.2023
Lead Front Desk Coordinator
Candid Smiles Dentistry
02.2019 - 08.2022
Cashier- Stocker
Dollar Tree
11.2018 - 06.2019
Dental assistant -
Cypress Dental Assisting School
High School Diploma -
Tomball Memorial High School